Windows 10: Black screen when opening a program

Discus and support Black screen when opening a program in Windows 10 Drivers and Hardware to solve the problem; so this problem started recently, unfortunately i don't know what caused it. when i open an application for example epic games launcher the launcher... Discussion in 'Windows 10 Drivers and Hardware' started by jylkt, May 23, 2021.

  1. jylkt Win User

    Black screen when opening a program


    so this problem started recently, unfortunately i don't know what caused it. when i open an application for example epic games launcher the launcher wasn't responding and the screen would go black. then i would need to wait or force it to shut down to access my desktop again. This is my computer spec:CPU: i5 9400fmobo:

    :)
     
    jylkt, May 23, 2021
    #1
  2. John Vil Win User

    Numerous Black circles with a white edge keep appearing on my screen and the mouse keeps opening programs on it's own

    We appreciate the information you have provided. The black circles represent areas on your touch screen that are being touched. It seems that your device is detecting unnecessary contact on those areas. It may have something to do with the hardware itself.
    These unnecessary contacts may possibly the same reason why programs are opening on it's own. To further isolate the issue, we suggest that you disable the touch screen feature of your device and see if the black circles disappear. Kindly refer to the steps
    below:

    • Go to Device Manager.
    • Click on Human Interface Devices to expand.
    • Right click on HID-compliant touch screen and select
      Disable
      .

    We'll be waiting for your response.
     
    John Vil, May 23, 2021
    #2
  3. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, May 23, 2021
    #3
  4. Rose Cal Win User

    Black screen when opening a program

    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, May 23, 2021
    #4
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Black screen when opening a program

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