Windows 10: Black screen when trying to open safe mode

Hello, recently i tried to factory reset my PC. Everythign was going well until it finished. I tried to login, and upon entering my password i received the error “the user profile service failed the sign in”From there, i found a fix online requiring me to enter safe mode. When i went to enter safe mode, it was loading. When it finished, it went straight to a black screen with nothing but my cursor.Is there any way to fix this black screen error, as well as my error when i need to login?

:)

 

Black Screen in Safe Mode

I'm trying to start my Win 10 VM but am getting a black screen with a cursor after it logs in so after looking for solutions online, there is a suggestion to remove the display drivers by using safe mode.

The problem is, safe mode also has a black screen!!

Are there any solutions to this? I have tried repairing, troubleshooting, restore etc from an ISO without success.

Windows is present in some form or another as it responds to ctrl-alt-del and provides me with the usual menu for Task Manager but when you select this, the Task Manager does not show and you are left with the same black screen as before!!

Anyone have any experience of this before?

Thanks

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community forum.

Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

I would suggest you to provide some information to help you better.

• Are you trying to login the Microsoft account or the Local account in safe mode?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  

[*]

Please get back with more information, we will be glad to help you further.

 

Black Screen in Safe Mode only!


I am having trouble getting into safe mode, after I type my password, I get a black screen with nothing on it, the screen is lit up but black. It works in normal mode just not Safe Mode, I Googled 'Windows 10 Safe Mode black screen' but only results show telling you to go into Safe Mode to fix the problem, there is nothing regarding this problem in safe mode alone. This is a Windows tablet so removing cables, uninstalling/reinstalling or trying a new video card is not possible here. Tweaking.com told me to restart into Safe Mode to use the application and now I am stuck, the program will not clear the safe mode flag from the boot until I run the program which I cannot because of this issue.