Windows 10: Black screen when Windows starts

I am using windows 11. during my routine use, I suddenly encountered a freeze and then a black screen on my laptop screen. rebooting did not work. When the computer turns on, after the brand logo, it stays on the black screen without the windows logo. I can get a picture when I connect the laptop to the tv via HDMI. That's how I'm writing this message. I have tried deleting and reinstalling the video card driver and monitor. did not work. I can get a normal picture on the laptop screen when I run it in safe mode. I installed the latest windows 23h2 update but no change. Anyone have any sugge

:)

 

Black screen after 'Starting Windows' sequence

Sounds like the old... windows black screen of death.

Try this quoted from "VisiHow" article "Repair Windows 7 Black Screen of Death":

They, also, have some other options there, too.
Google search and you will find a lot of the "Windows Black Screen of Death with cursor" fixes.

 

Windows 10 Black screen, Start screen, Critical Low Battery

Hi,

Thank you for posting your query on Microsoft Community.

I would suggest you try the power troubleshooter if you are able to boot into the system.

Follow the steps below.

• Press Windows key + W and type Troubleshooting.
• Select Troubleshooting and click on System and Security.
• Click on Power and follow the onscreen steps.

For black screen issues click on the link below and refer the suggestions by Sharath Srinivasa.

Redirecting

Hope this helps.

Regards,

 

Endless black screen without anything but it is on

Hi Basim,

There are several reasons why the screen turns black only. It can be an issue with the software or hardware. Please answer the following questions:

• Are there any major changes made on your computer before the issue started?
• Have you performed any troubleshooting steps to fix the issue?

For now, we suggest that you follow the troubleshooting steps from this
link.

We are looking forward to your reply.