Windows 10: Black screen while playing games, Desktop Windows Manager has stopped working

A couple times a week while playing games on my PC, the screen will go black and I will have to manually shut down my PC after turning it back on and checking the reliability monitor, I see Desktop windows manager has stopped working, dwm.exe stopped working and a hardware error.Im running windows 10, my CPU is a ryzen 5600x, my gpu is a 3070ti FE.the folder below has screenshots of the reliability monitorwindows forum

:)

 

Unable to play video games on Windows 10, black screen after log-in screen

Hi Natasha,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with accessing the Windows 10 operating system, we will help you with this issue.

Do let us know the following to assist you better with this issue:

• From where are you trying to play the video games (downloaded/ from website)?
• If you are playing games from website which browser are you using?
• Were you able to see any error code/ error message when the game crashes?
• Are you able log-in to your computer?

This issue might have occurred due to corrupted/ outdated display drivers.

As you see black screen while logging to the desktop, I suggest you to refer to the below Microsoft article about this issue, try the troubleshooting steps and check if it helps.

Black screen after upgrading to Windows 10

Also, I suggest you to install all the pending updates on your device.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Kindly update the status of this issue and required information, we will be happy to help you further.

 

Black screen when playing games on fullscreen.

Hi Syrius,



Thank you for writing to Microsoft Community Forums.



To have clarity on this issue and guide you accordingly, kindly help us with the following information.

• Is the issue specific to a game or does it occur on all the games?
  
• Is the issue specific to only games or does it occur while playing full screen videos?
  

If the issue occurs while playing videos in full screen, you may want to uninstall and reinstall the video card drivers to see if it helps.

• Right click the Windows icon on the taskbar and choose
  Device manager.
  
• Expand Display Adapters, right click on your video card driver and choose
  Uninstall.
  
• Check the box Delete the driver software for this device.
  
• Reboot the machine for Windows to automatically reinstall the drivers.
  

If the issue is specific to games, it could be a compatibility issue. I suggest you to refer to the article
Make older programs compatible with this version of Windows and run the games
in compatibility mode to see if it helps.



If the issue persists, it could be due to the full screen optimization. As you’ve already updated the drivers, I would suggest you to disable the same and check if it works.

• Open Settings and go to System > Display.
  
• On the right pane, click on the Advanced graphics settings
  hyperlink.
  
• Uncheck Enable fullscreen optimizations
  and exit Settings.
  
• Restart the machine and see if the issue persists.
  

Let us know how it goes.

Regards,

 

Black Screen, GPU Fan 100% When Playing Games

I would suggest going back to at least the October version: