Windows 10: Black Screen with Cursor and Download Folder freezing

Discus and support Black Screen with Cursor and Download Folder freezing in Windows 10 BSOD Crashes and Debugging to solve the problem; Today while working on the computer I encountered an issue while downloading files from the internet and grabbing them from the download folder! This... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by PierreRoussel, Mar 10, 2020.

  1. PIERREROUSSEL
    PierreRoussel Win User

    Black Screen with Cursor and Download Folder freezing


    Today while working on the computer I encountered an issue while downloading files from the internet and grabbing them from the download folder! This happened 3 times where I received a black screen and the only the cursor was visible. When opening the Download Folder the loading icon would keep going eventually leading to "not responding", after that the black screen came on. Is there a permanent fix for this? I just upgraded the computer and have done some cleaning up to make the computer run faster and so far it's been working great. However today I did download some adobe presets and effects and from what i could see they were from reliable sites. I hope this is not a virus?


    I did some research and found a temporary fix, but this has happened 3 times and every time I go to the download file it is slow and becomes "not responding". I'm sure the community is aware of this issue? I saw lot's of google results about it.


    What would you recommend so i don't get the black screen and so I can easily get into the downloads file without it becoming unresponsive?


    I'm running Windows 10 64 bit


    Thank you for your sound advice!! :

    :)
     
    PierreRoussel, Mar 10, 2020
    #1
  2. PEER_SAM
    Peer_Sam Win User

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Mar 10, 2020
    #2
  3. NATURALBODZ
    naturalbodz Win User
    Black Screen with Mouse Cursor with continual repair loops

    Next I did select volume and list volume X:


    Black Screen with Cursor and Download Folder freezing [​IMG]



    Black Screen with Cursor and Download Folder freezing [​IMG]
     
    naturalbodz, Mar 10, 2020
    #3
  4. BEVERLEY COX
    Beverley Cox Win User

    Black Screen with Cursor and Download Folder freezing

    Black Screen wth cursor

    Since upgrading to Windows 10 my screen sometimes freezes leaving a black screen with the cursor.

    Why is this and how can I get out of that mode and/or force a restart?
     
    Beverley Cox, Mar 10, 2020
    #4
Thema:

Black Screen with Cursor and Download Folder freezing

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