Windows 10: Black screen with cursor and not able to open Task Manager after Ctrl+Alt+Del.

Discus and support Black screen with cursor and not able to open Task Manager after Ctrl+Alt+Del. in Windows 10 BSOD Crashes and Debugging to solve the problem; There was multiple similar threads with different suggestions and resolutions. None of them worked for me, could be due to slight variation of causes.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by R[V], Jul 23, 2018.

  1. R[V] Win User

    Black screen with cursor and not able to open Task Manager after Ctrl+Alt+Del.


    There was multiple similar threads with different suggestions and resolutions.

    None of them worked for me, could be due to slight variation of causes.


    In my case, we had multiple(7) brand new Lenovo PC's(Win10Pro x64 v1803) with exact same problem:

    1.First login OK

    2. After restart/shutdown - black screen, pointer and nothing else work : cant get Task Manager or any other sign of life from PC's.

    I noticed, that Ethernet icon on logon screen was red-exed while cable connected - PC,s not able to read any network.

    3. Further more "Ease of access" icon would pop menu on click, but freeze - none controls work and menu window stay on - only way to get out there - power cycle PC, after which able to log on properly. Issue persist on next restart/start.

    4. I noticed that from black screen, after Ctrl+Alt+Del in attempt of restart or shutdown, notification pops "Someone is still using this PC. Shutdown/restart anyway". If proceed anyway - black screen with pointer after logon


    Disabling "Fast startup" didn't help.

    Disabling hibernation(from cmd) didn't help.


    Resolution was to TURN OFF "Use my sign-in info to automatically finish setting up my device and reopen my apps after an update or restart" in

    Settings>>Accounts>>Sign-in options

    :)
     

  2. Ctrl+Alt+Del lag?

    All of a sudden, nothing has changed, but when I use the Ctrl+Alt+Del shortcut, my mouse cursor disappears and it after 2 or 3 seconds screen goes black and then after another 2-3 seconds the blue screen with the options like log out, task manager etc appears.

    If I hit Task manager, same thing happens. It takes like 5 seconds for it to pop up and there is a periodic black screen in the middle of the operation.

    What could be causing this?

    Edit: if I hit CTRL+SHIFT+ESC (Task manager shortcut), it's instant.

    So it's something to do with that blue screen. It never did it before.. should I be worried?
     
    MLG The Canadian, Jul 23, 2018
    #2
  3. Ctrl Alt Del, Vista

    The whole Ctrl+Shift+Esc should be used to get that crazy screen with those options and Ctrl+Alt+Del should bring up TM.
     
    CrAsHnBuRnXp, Jul 23, 2018
    #3
  4. jonmcc33 Win User

    Black screen with cursor and not able to open Task Manager after Ctrl+Alt+Del.

    Ctrl Alt Del, Vista

    On a domain you won't get Task Manager when you hit Ctrl+Alt+Del. You get a crazy screen with a bunch of options.

    Ctrl+Shift+Esc has always brought up just the Task Manager, even back to Windows XP days. You just weren't aware of it. *Wink Black screen with cursor and not able to open Task Manager after Ctrl+Alt+Del. ;)

    Go ahead, try it in Windows XP too.
     
    jonmcc33, Jul 23, 2018
    #4
Thema:

Black screen with cursor and not able to open Task Manager after Ctrl+Alt+Del.

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