Windows 10: Black screen with cursor on logon - only one user affected

Hello - I know this is a commonly raised problem, but this is different from other cases I've found.When my son logs onto our family PC, after typing in his password it pauses for a few seconds, then goes to a black screen with the cursor visible. It will sit like this for about 5 minutes before displaying the desktop. ctrl-alt-del will bring up task managerHowever, my account is not affected - logs in fine with no issues.I have updated the display driver which didn't help. All the other suggestions I have found relate to an issue an OS/PC level e.g. performing a system restore which

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Black screen after User logon

Hi

Iam facing “black screen” issue after user logon. I have two users in my laptop one is microsoft account user that needs pin to login and other local user account. When i try to login using microsoft user account iam getting black screen after logon only
cursor moving. I tried to open task manager that also did not open. Same i tried in safemode too but there also same issue balck screen and also task manager did not open.

But with local user accout every thing works good no black screen issue with local user.

What shall i do that make my microsoft user accout to work normally.

Regards,

Ahmed

 

Black Screen Isuue in Window 10

Hi kashish,

I would appreciate you for trying troubleshooting steps.

To understand the issue better, I request you to answer few questions:

• Does black screen appear when you before user login’s or after user has logged in ?
  
• Does black screen appears when you lock your pc?

This problem occurs because of a change in the behavior of Win Logon and Logon UI. This change introduces the potential for the deadlock.

I would also suggest you to install all the updates available for the system and check if it helps.

Follow the Below steps:

• Type settings in the Search area on the taskbar and select Settings
• Select Update and Security.
• Click on Windows Update and select Check for Updates

Keep us posted with the status of the issue. We’ll be glad to assist if you need further assistance.

Thank you

 

Real odd issue with Windows 10 - black screen with cursor when pressing Ctrl Alt Del to logon - not after logon!

Hello everyone.

I have a question if anyone has seen this before - I have Windows 10 VM installation that has a black screen with cursor when pressing Ctrl Alt Del to logon - not after logon!

I get the good old windows 10 splash page as per normal, but as soon as I try to logon - black screen and cursor - not even a logon page.

I've seen that pesky black screen a few times after you logon but never before - odd.

the VM boots in safe mode and without the services started - but start with the services started - the black screen is back on logon

I've removed the Anti Virus and any other possible programs but with no luck..

Any ideas?