Windows 10: Black screen with error "Display driver failed to start"

Hi,

For the past few days, iI've been having issues. Everytime I launch a game, the screen turns black and I have to force restart. When I come back in windows, in the windows notification area I see this:



I reinstalled windows, checked for updates, reinstalled the drivers,... I'm out of options

Please help


thank you

:)

 

display driver failed to start

Step 1: Open Device Manager by right-clicking on the Start menu button and then clicking Device Manager.

display driver failed to start error in Windows 10 pic01

Step 2: Once the Device Manager is opened, expand Display Adapters, right-click on your on-board or dedicated graphics card entry, and then click Update Driver Software. This will open Update Software Wizard.

display driver failed to start error in Windows 10 pic1

Step 3: Click the first option named Search automatically for updated driver software to let Windows 10 automatically search for driver updates and install the same, if available.

display driver failed to start error in Windows 10 pic2

display driver failed to start error in Windows 10 pic3

Once installed, you will see “Windows has successfully updated your driver software” message. If updates are not available, you will see “No updates were found” message.
Pat testing

Please note that updating to the newest version of the display driver might not fix the issue in some cases. In other words, you might see the error even when you are running the latest version of the display driver. If updating the driver didn’t help,
please try the following solutions.

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

Black screen at start up

Hi Lourens,

One possible reason that you are experiencing the black screen issue is the display adapter.

• Have you made any changes prior to the concern?
• Did you try updating the graphics display driver?
• Are you getting any error messages when the games crashed?

For now, we recommend that you follow the troubleshooting steps for black screen errors in this
article
and see if it helps.