Windows 10: Black Screen

Hello


I made a pc a month before and it was running fine although i didnt put a key to activate windows properly.After some days my pc occured a black screen. When this happend i couldnt move my mouse neither my keyboard.When this happens some times my pc restarts on its own,other times i have to do this manually. I tried so many things such as unistall the gpu driver and reinstall it, i booted it only with my hdmi cable plugged in and that worked for a good amount of time,but i had to plugg my mouse and keyboard and it happend againmaybe this is the problem? Even i deleted the windows and download them fress again but the problem was still there. I checked the cables but nothing wrong.I dont know what to do. Can you please tell me some suggetions of what to do and what might be the problem?


Thanks

:)

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.

 

black screen

Hi,

To assist you better regarding your concern, we would like to know more information:

• Did you get any error messages?
• Have you tried updating the drivers?

We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

link.

You can also check the article about troubleshooting black screen problems on the link below.

windows-10-troubleshoot-black-screen-problems

Hope this information helps. Please post us back if you need any further assistance.