Windows 10: Black then blue screen

Discus and support Black then blue screen in Windows 10 BSOD Crashes and Debugging to solve the problem; I pressed the button to upgrade 10 tonight. The screen said it will take a while. No, taken longer. Black screen. Turned on, off etc. Now blue screen... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Glenn Isted, May 9, 2025 at 5:57 PM.

  1. Black then blue screen


    I pressed the button to upgrade 10 tonight. The screen said it will take a while. No, taken longer. Black screen. Turned on, off etc. Now blue screen with 0xc 0000098

    :)
     
    Glenn Isted, May 9, 2025 at 5:57 PM
    #1
  2. Maria Fab Win User

    Blue Screen Errors, Black Screen After Restart

    Hello Jonathan,

    The Black screen error that you're experiencing might be caused by connection issues with your PC or display, while
    the Blue screen error can be caused by both hardware and software issues.

    Meanwhile, we suggest that you follow our guided walk-through to resolve black screen errors and blue screen errors. Choose when did you get the error, and follow the instructions provided. Here are the links:


    Please update us with the results. We will be glad to assist you.
     
  3. Black screen after updating to 1703

    Hi,

    A stop error can occur if a problem causes your PC to shut down or restart unexpectedly. For us to identify the cause of this issue, we suggest that you refer to these articles:


    The steps will be viewed once that you've selected the corresponding answer.

    Let us know if you need further assistance.
     
    Janeane Cru, May 9, 2025 at 5:59 PM
    #3
  4. Roan T Win User

    Black then blue screen

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
Thema:

Black then blue screen

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