Windows 10: Blackscreen during gaming and every Device stops working

Hello,when I play a game for some time the screen turns black and my mouse and keyboard stops working/taking any input. So even if there would be any shortcut I could use, it will not work even not after chancing the USB Slots because the keyboard and mouse seems to be turned off completely. I need to restart the PC everytime that happens

:)

 

Sennheiser GSP 350. Microphone stops working when I open any game

Wow, ok. I think I've fixed it by accident while fiddling around.

It appears to be the Realtek audio being the issue here. I don't use my onboard sound card as my headset is a USB headset only and my speakers are plugged into an ASUS sound card.

Step by step fix:

• I went into recording devices
• I enabled STEREO MIX (Realtek High Definition Audio)
• Then I set that Stereo Mix as the DEFAULT DEVICE (At this point it took over both input and output devices without my permission )
• Then set my Sennheiser headset as default recording and playback devices in their respective windows even though they both still said they were the default devices when they weren't

Headset microphone is currently functioning while in game now. I'll update the thread if it goes again. Should I completely disable Realtek audio??? Or will windows just force it to work again?

 

Game stops working

Hi Gina,

Compatibility issue is one of the possible reasons why your game stop working. For us to provide an accurate resolution, we need to gather more details. Kindly answer the questions below:

• Are you getting any error messages when you're trying to open the game?
• When did the issue start?
• Are you having the same issue with all of your games?
• Have you made any changes on your device prior to this issue?

 

HKShip.exe has stopped working with Sleeping Dogs game on Windows 10

Hi Govindh,

We would be happy to help you with accessing the game on your device.

To assist you better please provide us below details:

• 
  What is the Make and model of your computer?
  
• 
  Did you purchased the game from windows store?
  
• 
  Are you able to play any other games on the system?
  

Let us try basic troubleshooting steps and check if it helps.

Step 1: If you are downloading from the website, I suggest you to go to game developer website, check if there are any updated patches found for the game.

If the issue still persist,

Step 2: I request you to uninstall/reinstall the Sleeping Dogs game. Please follow below steps to uninstall the application

1. On the Start menu, select Settings.

2. Select System > Apps & features.

3. Select the program, then select Uninstall.

4. Follow the directions on the screen.

I suggest you to re-install the game and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

Thank you.