Windows 10: Blank DVDs not Recognised

I am archiving files to DVD, using Windows 10 and a Lenovo Z51. I'm using an external DVD writer my laptop's own DVD drive hasn't worked properly for a couple of years.

I am using a new USB external DVD writer. My laptop recognises the DVD writer in Device manager and Disk manager. However, it doesn't show-up as a DVD in Windows Explorer or Imgburn. A few details:

I am using Verbatim DVD -Rs, bought 5 years ago. I've got about 10 left on the spindle. I've not had problems with them before. I have tried using several different DVDs from the spindle. Other things I've tried:

• I can play a pre-recorded DVD ie a movie without a problem.
• Windows is up to date.
  
• I've tried changing the drive letter.
• Using an old DVD writer - I get the same problem.
• I've uninstalled & reinstalled the DVD writer from within Device Manager a couple of times - no difference
• I've tried editing the registry as per various support articles. However, I can't see the Upper / Lower Registry limits that some support articles mention.
• I tried it on another laptop and I get exactly the same problem.
• A DVD that I recorded myself a couple of years ago shows up fine.

As I've tried all the normal troubleshooting things and also tried it on different laptops and DVD writers, I've come to the conclusion that the most likely culprit is the DVDs. Is that likely?









:)

 

The DVD drive was not showing not recognised.

Thanks for info.

i have followed steps but still not working.

the DVDs/cd drive is shown in file manager and it shows it to be working correctly but when a cd/ dvd disc is inserted it is still not recognised.

If if I double click on the drive in file manager the disc is ejected and I am asked to insert a disc.

Any further suggestions?

regards

 

Blank DVDs not Recognised

I am archiving files to DVD, using Windows 10 and a Lenovo Z51. I'm using an external DVD writer (my laptop's own DVD drive hasn't worked properly for a couple of years).

I am using a new USB external DVD writer. My laptop recognises the DVD writer in Device manager and Disk manager. However, it doesn't show-up as a DVD in Windows Explorer or Imgburn. A few details:

I am using Verbatim DVD -Rs, bought 5 years ago. I've got about 10 left on the spindle. I've not had problems with them before. I have tried using several different DVDs from the spindle. Other things I've tried:

• I can play a pre-recorded DVD (ie a movie) without a problem.
• Windows is up to date.
  
• I've tried changing the drive letter.
• Using an old DVD writer - I get the same problem.
• I've uninstalled & reinstalled the DVD writer from within Device Manager a couple of times - no difference
• I've tried editing the registry as per various support articles. However, I can't see the Upper / Lower Registry limits that some support articles mention.
• I tried it on another laptop and I get exactly the same problem.
• A DVD that I recorded myself a couple of years ago shows up fine.
  

As I've tried all the normal troubleshooting things and also tried it on different laptops and DVD writers, I've come to the conclusion that the most likely culprit is the DVDs. Is that likely?

 

Windows does not recognise a blank disc in a DVD drive.

After the latest Windows 10 update: July 12, 2016 — KB3172985 (OS Build 10586.494)

Windows does not recognise a blank disc in a DVD drive.