Windows 10: Blank icon above Quick Access won't go

Hi,I encounter a problem with a blank icon resembling 'Pictures' which is situated below Home and above Quick Access. No matter what I've tried, it doesn't allow me to remove it.

:)

 

Quick Access Recent Files icons in explorer are blank - no icon






Hi, you can see the two white Recent files entries with no icons. I seem to have no other issue with icons.

I've tried deleting and rebuilding the icon cache, and clearing explorer history.
The problem remains having done the anniversary upgrade.

This used to be fine, and I don't know when it changed, unfortunately, so suggesting system restore or restoring disk images (which I have) may not be the best way forward.

Any suggestions please? Thanks!

 

Quick Access bar

Hi,

Thank you for posting your query in Microsoft Community.

We would be glad to help you with the issue you are facing today. I understand the difficulty.

Remove items from Quick access.

I would suggest you to follow the below steps.

• Right click on the file or folder.
• Select the option “unpin from the quick access”

To pin items to an item already on the quick access bar.

Follow the below steps.

I would suggest you to create folder in the desktop screen & place all the files or folder which need to pin to the quick access.

• Open the quick access.
• Select the Desktop option.
• Right click on the folder & select the option “pin to quick access”

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.



Thank you.

 

update about Quick Access not responding

Hello,

To troubleshoot your concern, we suggest that you try to follow the steps provided below:

• Disable Quick Access.
• Re-enable Quick Access.
• Restart your computer, and see if it helps.

• For you to customize the Quick Access Toolbar, click
  here.

Let us know how it goes.

Regards.