Windows 10: Blank pc screen

Discus and support Blank pc screen in Windows 10 Software and Apps to solve the problem; I have problem with my computer,my screen goes blank when i open certain app on my computer,after my pc get blank, i cant move my cursor and my... Discussion in 'Windows 10 Software and Apps' started by zulkefli ismail, Jan 3, 2025.

  1. Blank pc screen


    I have problem with my computer,my screen goes blank when i open certain app on my computer,after my pc get blank, i cant move my cursor and my keyboard are off. I cant do anything about this so i need to hard restart to make it normal but if i open some app it will go blank again.I have do so many thing like reset window 10 but still same.any solution?

    :)
     
    zulkefli ismail, Jan 3, 2025
    #1

  2. Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article
    which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Jan 3, 2025
    #2
  3. zbook Win User
    zbook, Jan 3, 2025
    #3
  4. Blank pc screen

    PC Build Steps

    Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval
    • Install system in case
      • Remember to connect SSD and optical to same SATA ports on motherboard
    • Turn on PC
    • setup HDD
    • run blend test in prime95 for 30-60 min
      • run realtemp at the same time
    • While in Prime95 test
      • if CPU goes above 70c in RealTemp, I have a leaky CPU
      • if my system locks up or blue screens, there is an instability in the system somewhere
      • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!
    What do you guys think??
     
    anandsap123, Jan 3, 2025
    #4
Thema:

Blank pc screen

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