Windows 10: Blank screen after inputting PIN

Had microsoft update the other day, tried to log into my HP Envy23 today. When booted up computer, went to the screen requesting PIN as normal. Input correct PIN number, computer accepts and then automatically to blank screen. I execute cntrl/alt/del to go to task manager. Left click task manager and screen goes to blank screen without showing task manager.


Help1

:)

 

Bitlocker Blank blue screen at PIN screen

Our organization requires Laptops to be Encrypted with a PIN #. One of our Laptops is giving me trouble. I have Bitlocker turned on and fully encrypted and have require Startup PIN with TPM in the Require additional authentication at startup in GPEDIT. I also have the Enable use of Bitlocker Authentication Requiring preboot Keyboard input on Slates enabled. When turning on the Laptop Bitlocker comes up with the light blue screen where you enter the PIN but the screen is blank. It doesn't say Bitlocker or have a box to enter the PIN #. Now I can just type the pin # and press enter and it works and loads windows as normal. I obviously can't give this Laptop to a user like this.

Anybody have any suggestions as to a resolution to this issue.
Thank You.

 

Blank Screen

Hi Virginia,

Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

• Are you getting any error messages before getting a blank screen?
• Are you experiencing this when using a particular app?
• Were there any changes made on your computer settings prior to this issue?

Meanwhile, we suggest that you refer to this
article which talks about the steps you can take to resolve blank screen errors.

We'll wait for your response and assist you accordingly.

 

Setting the default input method for the Windows 10 login screen

I had the same question but with French being the default on Windows 10 rather than the one I wanted so I ended up here.

HoD is very close. I was able to use his suggestion to find the solution for me. This solution uses your current display and input language to change the Welcome screen and possible for new user accounts if you want. So make sure you have the display and input settings while logged in that you want to apply to the login screen before doing the steps:

1. Click the language on the Taskbar.
   
2. Then click Language preferences.
   
3. At the bottom under "Related settings," click "additional date, time, & regional settings" which opens the control panel
   
4. Click the "Region" option
   
5. Then go to the far right tab "Administrative". (HoD's step 2)
   
6. In the "Welcome screen and new user accounts" click copy settings. (HoD's step 3)
   
7. Tick "Welcome screen and system accounts" (and "new user accounts" if you want it to be applied to those as well). (HoD's step 4)
   
8. Click Ok. (HoD's step 5)
   

I was able to use HoD's suggestion to find the solution here. It's for Windows 8.1, but works on 10 so far.

Hope it will help you, too!