Windows 10: Blank screen after login - Windows 10

I have a laptop that I have reloaded windows10 six time. I finally got to the sign in screen but after I sign in I get a blank screen.

:)

 

Not able to login/blank login screen windows 10

Hi Siddhant,



I realize the inconvenience you are experiencing with logging in to the Windows 10.



To assist you better, please provide us the below information:

• When you say that "but it gets stuck at the screen in the image where I cannot enter my ID or password", are you getting any error message on the screen?
• Were you able to login to Windows 10 with Login ID and password prior to the issue?
• Have you made any changes to the computer prior to the issue?

Let us try to basic troubleshooting steps by restarting your computer and check if the same issue is occurring or not.



Reply to us with the information, so that we can assist you better.



Please get back to us with an update on issue, we will be happy to help.



Thank you.

 

Blank Screen

Hi Virginia,

Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

• Are you getting any error messages before getting a blank screen?
• Are you experiencing this when using a particular app?
• Were there any changes made on your computer settings prior to this issue?

Meanwhile, we suggest that you refer to this
article which talks about the steps you can take to resolve blank screen errors.

We'll wait for your response and assist you accordingly.

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.