Windows 10: Blank screen on login screen

Hello so I've experienced this issue when i turn on this laptop but sometimes this did occur when i put this laptop to sleep or lock it. Nothing come up except some options on the bottom right corner. had to restart it and sometimes when i restart it it doesnt come back Is this a bug? please help!My device is a Lenovo IdeaPad 5x 2in1 Snapdragon X Plus so its Windows on ArmHere's a YouTube video of it.

:)

 

Blank Screen

Hi Virginia,

Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

• Are you getting any error messages before getting a blank screen?
• Are you experiencing this when using a particular app?
• Were there any changes made on your computer settings prior to this issue?

Meanwhile, we suggest that you refer to this
article which talks about the steps you can take to resolve blank screen errors.

We'll wait for your response and assist you accordingly.

 

Login Screen


I have a problem with my login screen - well actually it is with the screen that comes before the login screen.
It seems to be stuck on the colour that is chosen for pesonalisation/colour/pick a colour. Although my lock screen is set on windows spotlight (it is my understanding that the screen loaded before the login screen and the lock screen picture share the same image - this was true a few builds ago but now the screen in question just seems to stay the solid colour. I have also notice that if i go to personalization/lock screen that the apps that I can choose to show detailed status and the other plus signs - the drop down lists are all blank, some with red X s on them.

 

login screens

goto CONTROL PANEL/ USER ACCOUNTS then you have to remove all the other accounts except for the one you logon with....then restart...it should bypass the login tho it will still show the screen for it...it will continue to load windows...good luck*Rockout :rockout:



edit:: it asks for a login when there are more then one accounts..or if you set a pw to your login name...