Windows 10: Blank Screen on Wake With Secondary Monitor

Hi everyone,


I'm having this issue intermittently where upon startup my laptop screen doesn't wake but my secondary monitor wakes up and is fully functionable. If I restart my computer with my monitor attached by HDMI the problem remains. If I unplug the monitor and do a hard shut down, then restart and plug the monitor back in it works just fine. Wondering if there is a solution to this as at least a few times a week I'm having to got through the process of shutting down, unplugging the the monitor, restarting, then plugging the monitor back in. This is both annoying and time consuming.


I'm running Windows 10 version 10.0.1942 Build 19042 on a Zenbook UX533FN. Bios and video drivers are latest versions. I don't remember when the issue started but it's been going on for a few months now.


Thanks,


Steven

:)

 

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Every night I put the computer to sleep. Occasionally, and more frequently the past week, I wake the computer in the morning to find very strange behavior:

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• I can move my mouse into the secondary screens and see it moving around just fine
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• Display driver details:
  • Date: 2018-11-12
  • Version: 25.21.14.1694
• I am in the process of downloading NVidia 2019 drivers to see if that helps

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***Modified title from: Secondary display content is frozen, can still see mouse and "interact" with frozen windows***

 

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