Windows 10: Blank screen on Windows Security dashboard

I am needing assistance with an annoying issue regarding Windows Security.I recently needed to do a repair install twice on my PC due to some weird issues happening to the C:\ drive which nearly bricked my entire Windows installation.While I got nearly everything working again, there's only Windows Security giving this issue now, I can-t do anything related to the app at all, and I know it was working just fine despite having Bitdefender installed.I have read online about what I need to get for anyone to be able to help, so I downloaded FRST and have gotten reports of both .txt files given fro

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windows security app dashboard got blank

This blank dashboard is shown on my laptop when I try to open the Windows security application.

Is there any possible solution to this problem?

 

Blank Screen

Hi Virginia,

Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

• Are you getting any error messages before getting a blank screen?
• Are you experiencing this when using a particular app?
• Were there any changes made on your computer settings prior to this issue?

Meanwhile, we suggest that you refer to this
article which talks about the steps you can take to resolve blank screen errors.

We'll wait for your response and assist you accordingly.

 

Windows booting to blank screen after safe mode

Click these keys whenever you see a black screen:
Windows logo key + Ctrl + Shift + B > report what you see and hear

See if you can boot to the BIOS using the information in this link:
List of PC brands with their corresponding hot-keys

List the installed antivirus software.



See this link for additional troubleshooting steps:
https://support.microsoft.com/en-us/...-screen-errors