Windows 10: blocked from app

Since a Windows 10 update yesterday I am unable to open my QuickBooks app. I received the following message "An administrator has blocked you from running this app. For more information contact the administrator." I am the administrator and have not knowingly blocked anything. Can anyone suggest a solution. Thank you. Wendy

:)

 

blocking apps

Hi,

Thank you for posting your query on Microsoft Community.

I suggest you to follow the below steps and check if it helps:

• Log in to https://familysafety.microsoft.com/ using your Microsoft Email account.
• Find the user that is correspond to the computer account on the Windows that you are having issue with.
• Click on "App Restrictions".
• Under App Restrictions, click on "App list".
• Here, you can Allow or Block the Apps/Games that you want.

Please let us know if you need further assistance.

Thank you.

 

Windows Firewall blocks App Store from downloading new apps

Hi,

Let's try to check if the app store you're referring to if it's really blocked by Windows Firewall. See these steps:

• Open Windows Firewall from the taskbar >
  Firewall & network protection > Allow an app through firewall.
• A new window will show up containing the list of the apps that ca be allowed through Firewall.
• Look for the app you want to be accessed, and make sure that the Domain, Private and Public are ticked. That would allow the app store to be accessed.

Let us know what happens after doing the suggestion.

 

Blocked app is still playable, and doesn't look like it's staying blocked on the list

Hi Courtney,

Thank you for posting your query on Microsoft Community. Let me assist you.

• Is the child account signed in as a local or a Microsoft user account?

I suggest you to check the Firewall settings on the system.

Steps:-

• Block the app from Recent Activity.
• Press “Windows Key + X” and select Control Panel.
• Go to System and Security and select Windows Firewall.
• Click on “Allow an app through Windows Firewall”.
• Select Firewall Settings and check the status of the app there.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.