Windows 10: Blue and green screen

Discus and support Blue and green screen in Windows 10 BSOD Crashes and Debugging to solve the problem; My compter keeps going back and forth from a blue screen to a green screen. I cannot get onto my compter whatsoever.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by annemarie_907, Aug 25, 2018.

  1. ANNEMARIE_907
    annemarie_907 Win User

    Blue and green screen


    My compter keeps going back and forth from a blue screen to a green screen. I cannot get onto my compter whatsoever.

    :)
     
    annemarie_907, Aug 25, 2018
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Aug 25, 2018
    #2
  3. DESIREE YAU
    Desiree Yau Win User
    Green screen

    Hi Nancy,

    The issue you are experiencing may be due to a corrupted software or a hardware failure on the computer. However, we need to perform some troubleshooting steps to isolate the cause of this concern. Before we proceed, may we know the following:

    • What were you doing when you encountered the green screen?
    • Did you make any changes on the computer prior to this problem?
    • What troubleshooting steps have you tried so far?
    • Are you also getting any error messages when experiencing the green screen? If so, can you send us a screenshot?
      Note: Please do not include any personal information.
     
    Desiree Yau, Aug 25, 2018
    #3
  4. ANTHONYPOPWELL
    anthonypopwell Win User

    Blue and green screen

    green screens

    Since I upgraded to windows 10. I'm getting green screens on IE, Firefox, Microsoft edge videos and on some movie apps. But not on Google Chrome.I have tried all the community step by step suggestive, instructions. But the problem is still there. I understood
    that Microsoft is having some issues with windows 10. Is that a fact? .
     
    anthonypopwell, Aug 25, 2018
    #4
Thema:

Blue and green screen

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