Windows 10: Blue code error

Hi Microsoft,


i ran into a blue code error after resetting my laptop saying that reset can't be completely. Then i restarted my laptop and it stuck on a blue code error saying "CRITICAL PROCESS DIED" help for am really need my documents.


Thanks,

:)

 

Blue error stop code.

Hello Jenny,

There may be several reasons why you keep getting this blue screen on your computer. To assist you better with this concern, kindly answer the following questions:

• When did this issue start?
• Have you checked if there are any updates available for Windows?
• Does the blue screen come up with an error code?
• What troubleshooting steps have you done?

For more information on how to handle blue screen errors and how to check if there are any updates available for your Windows version, kindly click on these articles:

• Troubleshoot blue screen errors
• Keep your PC up to date

We look forward for your reply.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Blue Error screen not going away

Hello,

For us to provide an accurate resolution for the issue that you are experiencing, kindly elaborate the issue by answering the questions listed below:

• Did you receive a stop code when you experienced the blue screen error?
• Were there any changes on your computer like updates or software installed on your computer before this happened?

For initial troubleshooting, we suggest that you visit this
article. From there, you'll see troubleshooting steps to resolve BSOD issues.

We'll be waiting for your reply.