Windows 10: blue screen 0x124 - WHEA_UNCORRECTABLE_ERROR

Passes all tests without failures, crashes at random time, checked all hard drives and SSDs connected one by one, checked peripherals, checked operational memory via memtes86 one passMiniDumper 1.8 Damp: 021822-24453-01.dmp 18.02.2022 10:19:40 Code: 0x124 - WHEA_UNCORRECTABLE_ERROR Process: System, вероятно вызвано: GenuineIntel FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR__UNKNOWN DAMP: https://drive.google.com/drive/folders/1NKYD5_Af9kNLxqSa2hgZUK813LSDAsde?usp=sharing

:)

 

WHEA_UNCORRECTABLE_ERROR - Random reboots and 0x124 error

Thanks, axe0

How do I explain what steps I took... I ran dm_log_collector.exe but not sure how results were actually acquired/interpreted.

I need to be able to explain steps I took and steps taken to reproduce.

Attachment 162250

thanks, in advance!

 

BSOD - "WHEA_UNCORRECTABLE_ERROR"

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving the issue. I understand that you are receiving Blue Screen
error on your computer. I’ll certainly assist you with the issue.



However, please let us know:

• 
  When exactly do you get the Blue Screen error?
  
• 
  Have you overclocked the cpu?
  
• 
  Are you aware of any changes made to the computer recently?
  

I have analyzed the dump files shared by you found that GenuineIntel.sys driver is causing Blue Screen error
with a Bug Check 0x124.



The Bug Check 0x124 indicates that a fatal hardware error has occurred. It can be heat related, defective hardware,
memory or even a processor that is beginning to fail or has failed. Upon researching, I found that the GenuineIntel.sys driver is a processor driver.



If you have overclocked the processor, I would suggest you to reset it to the base clock and check if the issue
persists. Also, make sure that all the cooling systems such as fans are functional.



If you are using
Intel Extreme Tuning Utility and if you have made some changes to the computer using the application, I would suggest you to revert those changes to default and check. You can also try uninstalling the application and check.



For more information see,
Bug
Check 0x124: WHEA_UNCORRECTABLE_ERROR.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

BSOD WHEA_UNCORRECTABLE_ERROR

Hi Jotunheim,

Thank you for writing to Microsoft Community Forums.

We appreciate your efforts in troubleshooting the issue and providing us the detailed information about the issue.

1. When do you the error message?

2. What is the make and model of the computer?

WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred.
This bug check is typically related to physical hardware failures. It can be heat related, defective hardware, memory or even a processor that is beginning to fail or has failed. If over-clocking has been enabled, try disabling it. Confirm
that any cooling systems such as fans are functional. Run system diagnostics to confirm that the system memory is not defective. It is less likely, but possible that a driver is causing the hardware to fail with this bug check.

As per the dump files shared by you, the error seems to be with the Intel processor. I suggest you to refer the troubleshooting steps mentioned in the article

How to fix WHEA_UNCORRECTABLE_ERROR and see if that helps.

You may also refer the troubleshooting steps in the article

Troubleshoot blue screen errors and see if that helps.

Additional Information:
Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR

Hope it helps.

Regards,

Zaki