Windows 10: Blue screen 2 times without heavy load or temp problem

Hi,I got the blue screen 2 times randomly, one is 2 days ago and one now.Why is that happening?Here is the link for the minidump files.https://www.dropbox.com/scl/fi/29vke5h1o5ju5bth4axtz/120624-20187-01.zip?rlkey=wvp764wqg28l6k8ierns8mn76&st=oe9pniqz&dl=0Many thanks in advance!

:)

 

Hard crashes with ANY heavy load

Out of the blue, my computer has been crashing upon heavy loads. For example, playing a game. I can load into the menu fine, but when it finishes loading the game, either the game will crash or my computer will black screen and restart. Specs and what I have tried already are as follows:

• CPU: AMD Ryzen 5 5600G
  
• RAM: 32GB Corsair DDR4-3200MHz
  
• MOBO: ASUS X470 Prime Pro
  
• GPU: ZOTAC GTX-1070
  
• PSU: Corsair CX450
  

What I have tried:

• Updated drivers for CPU, GPU and MOBO BIOS updated
  
• reinstall GPU drivers via NVIDIA software utilities
  
• unplugged and reconnected all PSU connections, reseated GPU
  

I'm out of ideas. Any suggestions you have to fix my issues are greatly appreciated.

 

Laptop loads to Windows 10 logo then blue screen and shuts off

shadowthefire,

What brand/model laptop is this?

Try the following:

Step 1: Make sure the computer is shut down, and press the Power Button to turn the computer on.

Step 2: As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off again.

Step 3: Repeat this process 2 or 3 times until you see the following on the screen: Preparing Automatic Repair
Let the computer boot to the Automatic Repair screen.

Step 4: The next screen (blue) goes to: Choose Account to continue
Select your account, enter your Password, and press: Continue

Step 5: A Diagnosing your PC screen appears, and it takes you to the screen for: Automatic Repair

Step 6: Here you can click Restart, or, Advanced Options
Step 6.1: Select: Restart

Allow the computer to go through the routine, and see if it solves the issue.

If the problem still exists, go back to Step 1 through Step 6.

Step 6.2: This time, click: Advanced Options

Step 7: In the Choose an Option screen, select: Troubleshoot

Step 8: At the next screen, select: Advanced Options

Step 9: Last, select: Startup Repair (Used for problems that keep Windows 10 from loading)

Please provide an update.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.