Windows 10: Blue screen after entering password

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Keyboard issue when entering password after exiting screen saver

Hi,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in keyboard settings.

To assist you better, please provided us the information below:

• Are you getting any error message?
• Is the issue occurring while booting to the computer?
• What is the make and model of the computer?

I suggest you to follow the steps below to check if you are able to enter the password using On-Screen keyboard and also run hardware troubleshooter to check for any change in hardware settings.



Step 1: I recommend you to try to use the On-Screen Keyboard to enter the computer.

1. At the login page.

2. Click on Ease of Access icon which is present on the bottom right corner of the screen.

3. Then select On-Screen Keyboard from the list.

4. Click on Password box and enter the password into it through On-Screen Keyboard.

Step 2: I suggest you to perform the Hardware and Devices troubleshooter. Check if it helps.

1. Click on Search bar.

2. Type “Troubleshooting” without the quotes and click on
Troubleshooting.

3. Click on View All on the left panel of the screen.

4. Click on Hardware and Devices.

5. Click on Next and follow the prompts to run the troubleshooter.

Please get back to us with an update on issue with using keyboard at the login page, we will be happy to help.



Thank you.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Unable to enter password in bios screen

This method takes advantage of the backdoors built by manufacturers. The default passwords for specific vendors have been available for some time.

Here's How:

1. Switch on your PC and enter a wrong password three or more times.

2. A message will display an alert that says your system is disabled or the password failed.

3. The message will also include a number. Note the number as it will help you generate the BIOS backdoor password.

4. Open the BIOS Master Password Generator page on another computer or smartphone.





5. Enter the number you saw on the BIOS screen. Click the Get password button to see a list of computer models and passwords. Try the password that is for a machine closest to yours.

6. Reboot your machine to the BIOS password screen and enter the password.

You can always call up customer support and give them the number that came up on the alert screen.