Windows 10: Blue Screen after Installing Windows 11 KB5058499 update

Hello.I was prompted by Windows to update and upon restart, I got a blue screen. Automatic repair doesn't work. I tried restarting and restoring my computer to a restore point and that also didn't work. I ran sfc /scannow in command prompt, which found and fixed corrupted files, but ultimately that did not work. I can't access Safe Mode. Windows also won't even let me reset my Windows and just tells me it was unsuccessful and no changes were made. Looking for help. Thanks

:)

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

When Windows Installs Updates, it Blue-Screens beforehand

Hi,

There are different factors that can contribute as to why your computer goes to a blue screen before an update gets installed. This could be caused by missing update components or system files that got corrupted. For us to resolve your concern, kindly answer
the questions below:

• Were there any error codes or messages that showed up when you saw the blue screen on your computer?
• We would to clarify what steps you to attempted to disable the automatic updates?
• Which version and build of Windows 10 do you have installed in your computer?

Windows 10 Pro and Home users also do not have the option to disable automatic updates. If you are using Windows 10 Professional, Enterprise or Education edition, then you will be able to defer the download and installation of Windows Updates on your computer
system. Windows 10 Home users, will not see this option.

If you are using the version of Windows 10 that supports the option to defer updates, kindly take note of the following information below:

• Download and installation of security updates will happen immediately. Only features will be deferred
• The deferment will occur for a couple of months only, after which these upgrades too will be downloaded and installed. Quality updates may get deferred by up to 30 days, whereas feature updates will not get installed for up to 180 days.

As a initial recommendation, you can follow the steps to troubleshoot blue screen errors that is available through this

link. This article will guide you in a step by steps process to correct errors that may lead to a blue screen showing on your computer.

We look forward to your response to our queries.

 

Blue Screen after update...I think it is trying to update to 11...

Hello, I am having a problem with my system shutting down and getting a blue screen. No error is listed on the screen, just a blue screen. This is happening while playing a game WOT World of Tanks. I have never had this problem before until a windows update. On the update screen it says : This PC doesn't currently meet the minimum system requirements for Windows 11. I have Windows 10. I am not trying to get windows 11. I am so frustrated with this because I have spent so much time trying to figure it out. Can someone help with this please?