Windows 10: Blue screen after suspend windows 10 pro

Hi everyone,I have my laptop with Windows 10 Pro with this specificationsHP Pavilion 14-BK0xxProcesador IntelR CoreTM i7-7500U CPU @ 2.70GHz 2.90 GHz RAM instalada 24.0 GB 23.9 GB utilizable Tipo de sistema Sistema operativo de 64 bits, procesador x64 Edición Windows 10 Pro Versión 21H1 installed ‎5/‎29/‎2020 Compilación del SO 19043.1081 Experiencia Windows Feature Experience Pack 120.2212.3530.0 I sometimes when I want to put in suspend mode throws blue screen, I share the dmp file. I appreciate a lot your help with this problemLet me know if you need more informationhttps://1drv.ms/

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Windows 10 pro blue screen

Hi Suman,,

Thank you for posting your query on Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you for the issue.

• What is the exact error message or code you receive?
• When exactly do you experience this issue?
• Did you make any changes in your system prior to this issue?

I suggest you to try the steps from the below link and check if it helps:

Troubleshoot blue screen errors

Let us know the status of the issue. We will be glad to assist you further.

Thank you.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Blue screen issue on windows 10

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on windows 10.

I understand your concern and will help you with the issue.

To begin with troubleshooting I would like you to answer the following question:

• 
  Could you please provide the make/model of your laptop?
  

The issue might occur due to Viruses, or something changing/deleting
in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

Troubleshoot blue screen errors

Please get back to us with updated status, we will be happy to assist you.