Windows 10: Blue screen, All repair & reset attempts failed

Hi. Got unexpected windows 11 blue screen on 1year old HP laptop this morning. All successive repair attempts failed, incl removing latest windows updates, reset windows 11 through the cloud, and change start up setting for instance enable safe mode. On top at each repair attempt i must absurdly reprovide a 48 digits bitlocker code that i never asked for in the fisrt place. Can i revove the bitlocker before i solve the start failure issue ?

:)

 

Windows 11 Infinite Black Screen Loop After Failed Windows 10 Reset

Hi everyone,

I am reaching out for assistance due to a challenging issue with my Windows 11 system, which is currently stuck in an infinite loop of a black screen with spinning circles. This issue arose unexpectedly after an attempt to reset my Windows 10 system on a separate disk failed, suggesting that the reset operation inadvertently impacted my primary Windows 11 system.

Here's a detailed breakdown of the events leading to the current problem:

• My setup includes two hard drives: Disk A with Windows 11 (my primary system) and Disk B with Windows 10.
  
• I encountered a DLL file missing error on Windows 10 (Disk B) and after unsuccessful attempts to fix it through runtime library installations and the SFC command, I decided to reset the Windows 10 system via the settings, choosing to reset only the system disk to avoid affecting other drives. Unfortunately, the reset failed.
  
• Subsequently, attempting to boot into Windows 11 on Disk A resulted in a blue screen error related to the NTFS file system on the first attempt, followed by an automatic repair on the second attempt. After the repair, the system now persistently shows a black screen with spinning circles, unable to proceed to the login screen.
  

Additional details and steps taken:

• Through the Troubleshoot options, I can access CMD and open Notepad, confirming that the disks are accessible.
  
• I have created a Windows installation USB drive and attempted its repair functions without success.
  
• My setup involves two monitors, with the BIOS and system defaulting to monitor A, but Windows set to display only on monitor B. Post-issue, the system disconnects from monitor A and attempts to load on monitor B, indicating partial loading of Windows configurations.
  

It seems the reset attempt on Windows 10 has unexpectedly affected the Windows 11 system on the other disk. Given the steps I've already taken without success, I am seeking your expert advice on how to resolve this infinite loading issue and recover access to my Windows 11 system.

Any suggestions, guidance, or recommended steps to troubleshoot and resolve this issue would be greatly appreciated. Thank you very much for your time and assistance.

 

Stuck in Windows 10 Upgrade

My computer seems to be stuck in a Windows 10 failed upgrade loop. I was running fine on a beta version of Windows 10, and then I came downstairs one morning to see it repeatedly booting, attempting to repair, then rebooting. The steps I've taken to diagnose are:

• Attempting to boot off a USB drive (with all drives disabled in BIOS) - this fails at the point of the blue windows screen
  
• Attempting to boot the machine itself and getting into "repair/safe mode" using F7
  
• Looking at the BIOS for obvious failures (e.g. RAM that should be there is missing) - nothing obvious is wrong.
  

I am fairly certain the build version was 9926. For many months, the system would attempt to upgrade, and then say "it failed" for some reason and roll back.

Suggestions for next steps?

 

Blue screen and stop code

Hi
Jeferis,

There are a lot of factors for this matter to occur. To isolate the issue, we have some questions for you:

• 
  What activity have you done to
  trigger the NTFS and FAT FILE SYS loop?
  
• 
  were there any error messages?
  
• 
  What troubleshooting steps have you done so far?
  

It is possible that the
Boot
Sequence were corrupted by the previous activity which
triggered the Blue Screen Error and the loop. We recommend that you perform these
suggested troubleshooting
and see if there are any changes:

Startup Repair.


To access the
Startup Repair Screen, turn off the
PC 3-4 times(force shutdown),
while on the Blue screen Error. This will route you to the
Startup repair screen:

Advanced Boot Options > click Troubleshoot > Advanced options > Command Prompt

and run the following command:

Run SFC Scan:  

SFC
will
scan
and
run
an
automatic repair
to any
corrupted system files
that it will detect. We suggest that you perform it twice. To run an
SFC scan, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter.   
  

Boot Record:

This will fix the corruptions on
boot records or boot
sequence. To run this command, follow these steps:

• 
  Run
  Command Prompt as Administrator.
  
• 
  Type the following command:  
  
  • 
    Bootrec /fixMBR  
    
  • 
    Bootrec /fixBoot
    
  • 
    Bootrec /rebuildBCD
    

Update us on how it goes.

Regards.