Windows 10: Blue Screen and sfcdetails.txt report questions

Hello all,OS build: 19043.1348OS Ver: 21H1I will preface this by stating that my PC has not once had a blue screen, I have not tampered with any OS files, and that I only get drivers and OS updates from their direct source e.g. Nvidia drivers from the Geforce experience and Intel drivers from Intel Driver & Support Assistant.I ran into a seemingly random blue screen while running light tasks and was prompted with "windows 10 ran into a problem and needs to restart". To investigate the incident I followed the guide for "Use the System File Checker tool to repair missing or corrupted system

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blue screen issue


after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step

 

Blue Screen problem

Hi,

The issue occurs due to corrupted system file. In order for us to assist you, please answer the questions below:

• Were there any changes prior to the issue?
• What is the exact error messages?
• Can you please provide us the screenshot of the blue screen error?

To isolate the issue, we suggest to check this article:
Troubleshoot blue screen errors. It contains troubleshooting steps pertaining to the issue.

We look forward to your response.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.