Windows 10: Blue screen ask for bitlocker key, I have no key

Unable to boot laptop. Blue screen asks for bitlocker key, I don't have one. Logged I to Microsoft account and clicked manage recovery keys and it is empty. Tried changing various boot options in BIOS, nothing works. Tried to.recover windows , also said not possible. Must I wipe the hard drive and fresh install? How to do this without windows disk?

:)

 

BitLocker Key

There may be a software that triggered the BitLocker in your Windows 10 PC. To assist you better, we suggest that you check these articles for further information:

• Find my BitLocker recovery key.
• BitLocker recovery keys: Frequently asked questions.

• BitLocker

Let us know if you need further assistance.

 

Bitlocker Key

I have attempted to reset my Thinkpad prior to selling it.

I did this through windows 10 Update and Security. However the computer has now stopped at the bitLocker blue screen. This asks me to enter the recovery key and gives the following information "the key ID and the Drive label"

The thinkpad appears in my microsoft account but there is no bitLocker key listed.

How can I get the recovery key from the key ID provided?

Thanks Bill

 

Bitlocker Blue Screen no recovery key

Bitlocker Blue Screen asks me fo Recovery Key I dont have one and logging into microsoft account does not work. Help