Windows 10: Blue Screen Crash

I believe my problem started when I bought a game from Amazon that I wanted to try. It would not run on my PC so I installed a new Nvidia graphics driver. It still would not run so I just quit trying to play the game. Soon I was having trouble with sound on my PC. I would restart my computer and the problem would be fixed. But 2 days later and there was no sound. I restarted and I get a blue screen crash. The stopcode was oxc000021a. I restart again and it goes through a step to try to fix the problem but it could not fix itself. The last sc

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Crash/blue screen

Hi

I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

nb: You may be able to view this with a [*BlueScreenView] application, google for this.

Edit Link - Blue screen of death (STOP error) information in dump files.

Description
===========

BlueScreenView scans all your minidump files created during 'blue screen
of death' crashes, and displays the information about all crashes in one
table. For each crash, BlueScreenView displays the minidump filename, the
date/time of the crash, the basic crash information displayed in the blue
screen (Bug Check Code and 4 parameters), and the details of the driver
or module that possibly caused the crash (filename, product name, file
description, and file version).
For each crash displayed in the upper pane, you can view the details of
the device drivers loaded during the crash in the lower pane.
BlueScreenView also mark the drivers that their addresses found in the
crash stack, so you can easily locate the suspected drivers that possibly
caused the crash.

atb

Law-II

 

Blue screen crashes

Hi Howard,

We would like to know if you're still experiencing blue screen errors. If yes, the error WHEA_UNCORRECTABLE_ERROR message you received may possibly occur due to a hardware error.
To efficiently assist you, kindly answer the following questions:

• Have you made any recent changes prior to this issue?
• What troubleshooting steps have you done so far?

Meanwhile, I suggest that you follow the steps in this article on how to troubleshoot WHEA_UNCORRECTABLE_ERROR.

If the issue still persists, I recommend that you follow the steps in this
article on how to troubleshoot blue screen errors. You can choose when did you get the error and perform
the instructions.

Let us know if you need further assistance.

 

my system keeps on crashing. (blue screen)

Hello Harrison,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we recommend performing the suggested steps in this article to troubleshoot blue screen issues
on Windows 10.

Looking forward to your response.

Regards.