Windows 10: Blue Screen due to Portcls.sys error

I am getting that error on this machine and don't know what I need to do to fix it. Please help, thank youI saw some messages before and asked to put a minidump zip file in so to save that time:https://1drv.ms/u/s!AhPBjHxOzLsMjxdmFFd2_MaNKRiG?e=hK8W3T

:)

 

Blue Screen because of cm11264.sys

Hi,

This blue screen error due to cm11264.sys error could have happened due to the corrupted Windows component. To resolve your issue, we suggest that you follow the steps provided in this

article.

Let us know if there is anything else we can do to assist.

 

Blue Screen dxgmms2.sys PAGE_FAULT

Hi,

Dxgmms2.sys blue screen errors are related to corrupted or outdated device driver. We suggest checking this
link for troubleshooting blue screen errors as an initial step to resolve this issue.

Update us with the outcome so we can provide further assistance.

 

Error. Blue Screen

Hi,

In addition to the above mentioned solutions by Community members, I would like to add the following:

Before we proceed I would like you to answer the following question:

• 
  What is the make and model of your computer?
  
• 
  Did you make any changes prior to the issue?
  

The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

Troubleshoot blue screen errors

Please get back to us with updated status, we will be happy to assist you.