Windows 10: Blue screen error after driver update installation. Inability to uninstall recent KB5023696...

My recent update was the Security Update for Microsoft windowsKB5023696. After the update I had a blue screen error. I went into safe mode and tried to uninstall the update but apparently "it is required by my computer and cannot be uninstalled". What could cause the blue screen error and what are possible ways of fixing it?

:)

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

blue screen when trying to uninstall drivers

I have been using the 13.1 drivers since they were posted on the amd site, and just recently tried to install the new 13.4 drivers.
I went through the uninstall process just like I have always done, but now when it gets to the stage in the uninstall process and the screen resizes I now get a blue screen. the system restarts and I seem to be back at where I started. i've tried several times over the last few days and keep getting the same blue screen. ive tried system restore incase windows update was interfereing, but its always the same result.
ive scanned for virus, ect but nothing is found. I can play games, [company of heroes, skyrim, a mmo in beta im testing]. I can play for 6 hours or more, great frame rates, no stuttering, temps and voltage readings all normal.
any ideas on this? I have an xfx card so if its going bad I can rma it. I don't believe I've ever encountered this before and I am at a loss.
windows 7 64 bit, xfx 6870 card, amd 955 black, nothing over clocked. all drivers and updates installed except the video card drivers. thanks in advance. sam

 

blue screen when trying to uninstall drivers

Have you tried using this: AMD Catalyst Un-install Utility
Quote from web page:

Then, installing the new 13.4 drivers.
Also, you may wish to give the 13.5 beta 2 a go.