Windows 10: Blue Screen Error - Can anyone help interpret this minidump file?

Already updated the BIOS and all drivers I could find to check. I suspected a memory issue but ran an HP hardware diagnostic and everything came back ok. I'm hoping the dump will give more info.https://drive.google.com/file/d/13y7y-NS220kEWtjzjhwsS5DccDq32ETz/view?usp=sharing

:)

 

Error. Blue Screen

Hi,

In addition to the above mentioned solutions by Community members, I would like to add the following:

Before we proceed I would like you to answer the following question:

• 
  What is the make and model of your computer?
  
• 
  Did you make any changes prior to the issue?
  

The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Please get back to us with updated status, we will be happy to assist you.

 

Please Help analyze MiniDump Files (included)/BSODs/ ntoskrnl.exe/

Hi,

In most cases, this problem is caused by corrupted system files. For us to provide the best resolution possible, we'll be needing additional information:

• Have you made any recent changes on your computer prior to the issue?
• Was there an error code displayed when experiencing the blue screen error?

Meanwhile, we suggest following the troubleshooting steps provided on this
article to help fix the blue screen error. We also recommend posting on
TechNet forum to analyze the dump files.

If you need further assistance, don't hesitate to reach out.

 

Blue Screen - intelppm.sys error - need help

Hi,

Thank you for writing to Microsoft Community Forums.

This error occurs when the intelppm.sys file is corrupted, you can try few of the troubleshooting methods below and check.

Method 1: Troubleshoot blue screen errors.

I suggest you to check the article Troubleshoot
blue screen errorsand follow the instruction according to the error you are receiving.

If you still face the issue, try below method.

Method 2: Run Dism command to restore Health.

1. Download Windows 10 ISOwith
   the help of this tool on your desktop.
2. Search for Command Prompt from the start menu.
3. Right Click on the ISO file and open with Windows explorer, it will be mounted as drive.
4. Right click and Run as Administrator.
5. Type in DISM /Online /Cleanup-Image /RestoreHealth /Source:F:\sources\install.wim
   on the command prompt.
6. Where F is the drive path of your Mounted ISO, change accordingly.
7. Hit Enter on the command prompt and let it repair.

If the issue still persists, follow the next method.

Method 3: Run in-place Upgrade.

You can check the article How
to perform an In-place Upgrade with Windows 10 Step-by-Step Guide.

If you need any further help you can reply to this post with more information.

Regards,

Amit Sunar

Microsoft Community –Moderator