Windows 10: Blue screen error message trying to log into Windows 11

Discus and support Blue screen error message trying to log into Windows 11 in Windows 10 Software and Apps to solve the problem; -Hi,Since I updated my laptop to Windows 11 the laptop crashes when I leave it alone for long periods of time, open the lid, and try to get to the log... Discussion in 'Windows 10 Software and Apps' started by JosefDrexel, Jan 2, 2022.

  1. JOSEFDREXEL
    JosefDrexel Win User

    Blue screen error message trying to log into Windows 11


    -Hi,Since I updated my laptop to Windows 11 the laptop crashes when I leave it alone for long periods of time, open the lid, and try to get to the log in screen. What I find strange is that it doesn't always crash. There can be day or two when it doesn't. The laptop has not crashed while I use it but only after it hasn't been used for several hours and I need to log back in. When the laptop does crash the problem indicated is with file "intoOED.sys." Usually restarting the laptop afterward.After restarting I can log in as normal with no trouble.I went looking to see if anyone else enc

    :)
     
    JosefDrexel, Jan 2, 2022
    #1
  2. KARTHICKA_R
    Karthicka_R Win User

    blue screen error

    Hi Charles,

    Welcome to Microsoft Community and thank you for your interest in Windows 10.

    • What is the exact error message are you getting?
    I suggest you to follow the troubleshooting steps from the below article and check if it helps.

    Troubleshoot blue screen errors

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Jan 2, 2022
    #2
  3. ANNEARISMENDI
    AnneArismendi Win User
    Blue Screen

    Yes I have Blue coat K9 Web Protection.

    Error log says: [2018-02-11 08:53:12] ERR: CheckForTampering: Body checksum failed.[2018-02-11 08:53:12] ERR: OpenLog: Unable to open main log error (8450), trying to recover

    Would the error log message cause the blue screen error?

    K9 recommendation:

    Issue

    K9 is causing Blue Screens or Interrupted internet access because of a conflict with the latest update to Avast.

    Answer

    In order to configure Avast so that it works with K9, you need to perform the following steps:

    Go to the Avast Console.

    • Turn off Web Shield.
    You may need to wait a minute for the setting to take effect, but it should resolve your issue. This should be the configuration that Avast needs to be able to work with K9 with no problems.

    This is not a K9 issue but is an issue resulting from the latest update to Avast. Please contact Avast to inform them of the conflict as there is nothing we can do at this time.
     
    AnneArismendi, Jan 2, 2022
    #3
  4. PHILLIP PIO
    Phillip Pio Win User

    Blue screen error message trying to log into Windows 11

    Blue Screen problem

    Hi,

    The issue occurs due to corrupted system file. In order for us to assist you, please answer the questions below:

    • Were there any changes prior to the issue?
    • What is the exact error messages?
    • Can you please provide us the screenshot of the blue screen error?

    To isolate the issue, we suggest to check this article:
    Troubleshoot blue screen errors    . It contains troubleshooting steps pertaining to the issue.

    We look forward to your response.
     
    Phillip Pio, Jan 2, 2022
    #4
Thema:

Blue screen error message trying to log into Windows 11

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