Windows 10: Blue screen error on Windows 10 - Need help identifying the problem from Event Viewer

Discus and support Blue screen error on Windows 10 - Need help identifying the problem from Event Viewer in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi all, This is the second time in 4 years that I got a blue screen. I really do not know how to identifity the issue, so I would be greatful If you... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Luis CarlosTognola, Dec 30, 2020.

  1. Blue screen error on Windows 10 - Need help identifying the problem from Event Viewer


    Hi all,


    This is the second time in 4 years that I got a blue screen. I really do not know how to identifity the issue, so I would be greatful If you could assist me with this. This is the info I got on Event Viewer



    Blue screen error on Windows 10 - Need help identifying the problem from Event Viewer 26534b7f-2181-431a-8dbc-134914cc3f64?upload=true.png

    Blue screen error on Windows 10 - Need help identifying the problem from Event Viewer d89b871c-e875-4567-9522-d729b9c40125?upload=true.png

    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b 0x00000000c000001d, 0xfffff8032ff376ce, 0xfffff803333e3920, 0x0000000000000000. A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 26e617c8-9443-4366-9cc6-449ecd0118f6.


    XML version

    - "<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    -<System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreatedSystemTime="2020-12-31T00:31:09.3501383Z" />
    <EventRecordID>27575</EventRecordID>
    <Correlation/>
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>DESKTOP-MDFJK8U</Computer>
    <Security />
    </System>
    -<EventData>
    <Data Name="param1">0x0000003b 0x00000000c000001d, 0xfffff8032ff376ce, 0xfffff803333e3920, 0x0000000000000000</Data>
    <Data Name="param2">C:\WINDOWS\MEMORY.DMP</Data>
    <Data Name="param3">26e617c8-9443-4366-9cc6-449ecd0118f6</Data>
    </EventData>

    </Event>"


    The other error the caught my attention


    Blue screen error on Windows 10 - Need help identifying the problem from Event Viewer 4be37984-3e88-4283-8435-342b50dd45c8?upload=true.png


    The XML info


    Log Name: System

    Source: Service Control Manager

    Date: 12/30/2020 9:31:04 PM

    Event ID: 7023

    Task Category: None

    Level: Error

    Keywords: Classic

    User: N/A

    Computer: DESKTOP-MDFJK8U

    Description:

    The cplspcon service terminated with the following error:

    Unspecified error

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />

    <EventID Qualifiers="49152">7023</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8080000000000000</Keywords>

    <TimeCreated SystemTime="2020-12-31T00:31:04.7896004Z" />

    <EventRecordID>27561</EventRecordID>

    <Correlation />

    <Execution ProcessID="876" ThreadID="816" />

    <Channel>System</Channel>

    <Computer>DESKTOP-MDFJK8U</Computer>

    <Security />

    </System>

    <EventData>

    <Data Name="param1">cplspcon</Data>

    <Data Name="param2">%%2147500037</Data>

    <Binary>630070006C007300700063006F006E000000</Binary>

    </EventData>

    </Event>



    Thank you all,


    Regards

    :)
     
    Luis CarlosTognola, Dec 30, 2020
    #1
  2. David Haz Win User

    Blue Screens

    Hello,

    DRIVER_IRQL_NOT_LESS_OR_EQUAL is usually caused by a driver that tried to access an address that is pageable while the Interrupt Request Level (IRQL) is too high. Usually, the driver that caused the blue screen is shown in the blue screen error. May we know
    if there are any when the blue screen appears?

    If nothing shows, you can check the System Log in Event Viewer for additional error messages that might identify the device or driver that is causing the blue screen. Kindly check Event Viewer if there is a driver listed in the System log. Here's how:

    • Press the Start button, then type event viewer
      and select Event Viewer in the search results.
    • In Event Viewer, expand System, then search for logs that occurred when the blue screen appeared.

    We look forward to your response.
     
    David Haz, Dec 30, 2020
    #2
  3. Nikhar_K Win User
    Error in Event Viewer

    Hi,



    Thank you for writing to Microsoft Community Forums.



    As you have mentioned, you have performed a repair installation on the computer and you see Event 508, 510 and 533 in Event Viewer.



    I would like to inform that if you see any critical error in Event Viewer, please share the event logs with us to help you with the appropriate troubleshooting steps. Please follow the steps mentioned below to share the event logs:



    1. Press Windows + X from the keyboard, select
      Event Viewer.
    2. Expand Windows Logs from the left pane and select
      Applications.
    3. Click Filter Current Log from extreme right pane. Then in the new windows check the box beside
      Error and click OK.
    4. Now, look for a critical Error in the list and note down the message/information from the
      General Tab in the lower section.


    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Dec 30, 2020
    #3
  4. Blue screen error on Windows 10 - Need help identifying the problem from Event Viewer

    getting "bsod" on windows 10 need diagnose why

    I get this problem once every 4 or 5 days and only after just loading into windows never when windows has been running, I'm guessing is a startup related problem but I don't know it could be a faulty ram, sound card, windows itself etc. What's the first step to getting this clarified??

    it doesn't happen all the time tho. I found an article that describes kinda the troubleshooting steps http://www.thewindowsclub.com/windows-7-stop-errors-or-blue-screens-guide

    from my video I can't find the stop error code maybe you guys can help me find it on event viewer to start onto some diagnosis.
     
    Miguel2013, Dec 30, 2020
    #4
Thema:

Blue screen error on Windows 10 - Need help identifying the problem from Event Viewer

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