Windows 10: Blue screen error + password incorrect

I got blue screen error inaccessible boot device, so i tried both system restore and uninstall updates. Both need to log in to my Microsoft account. I tried logging in with my Laptop but it said INCORRECT password. But when i logged in with my Phone it was CORRECT. Anyhow, i reset my password with my phone, switched off my laptop and logged in with new password in my laptop for system restore, but it's STILL INCORRECT. But when i logged in with another phone, it said CORRECT. Please help me fix this

:)

 

Correct password is ‘incorrect’

Hello Amy,

In line with your concern, I would suggest to try using all the passwords you've used in the past and check if it lets you proceed starting in Safe Mode. Also, to better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

1. Press Windows key + R, then type in winver.
2. Click OK.

• What is the make and model of your computer?
• What is the error message that you're getting when you've experienced the blue screen error?

Looking forward to your response.

Regards.

 

Error. Blue Screen

Hi,

In addition to the above mentioned solutions by Community members, I would like to add the following:

Before we proceed I would like you to answer the following question:

• 
  What is the make and model of your computer?
  
• 
  Did you make any changes prior to the issue?
  

The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

Troubleshoot blue screen errors

Please get back to us with updated status, we will be happy to assist you.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.