Windows 10: Blue screen error PnP NDIS

Hello I'm looking to get help on my ASUS laptop firmware version E410KA.31 I think its the part of my driver and I've tried solutions but it continues to happen and I am hoping that can be fixed. I am unsure if the screenshots below are able to display. But in detail I went on event viewer and recieved this error log Log Log Name: System Source: Qcamain10x64 Date: 11/24/2023 4:51:35 PM Event ID: 5002 Task Category: None Level: Error Keywords: Classic User: N/A Computer: who-am-i Description: Qualcomm Atheros QCA9377 Wireless Network Adapter

:)

 

Error. Blue Screen

Hi,

In addition to the above mentioned solutions by Community members, I would like to add the following:

Before we proceed I would like you to answer the following question:

• 
  What is the make and model of your computer?
  
• 
  Did you make any changes prior to the issue?
  

The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

Resolving Blue Screen errors in Windows - Microsoft Support

Please get back to us with updated status, we will be happy to assist you.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Blue screen error of PNP detected fetal error

Hi,

My Dell inspiron laptop showing blue screen error of PNP detected fetal error at time of shutdown most of every time.

Unable to find solution for same, all drivers are up to dated.

Kindly help