Windows 10: Blue screen error

Discus and support Blue screen error in Windows 10 BSOD Crashes and Debugging to solve the problem; I have been facing blue screen error for past 1 month and unable to work on my system. 1. STOP CODE: SYSTEM THREAD EXCEPTION NOT HANDLED what... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by AshishKumar1109, Jan 2, 2020.

  1. Blue screen error


    I have been facing blue screen error for past 1 month and unable to work on my system.


    1. STOP CODE: SYSTEM THREAD EXCEPTION NOT HANDLED

    what failed: ser2pl64.sys

    2. STOP CODE: KMODE EXCEPTION NOT HANDLED

    what failed: IntelHaxm.sys

    3. STOP CODE: KERNEL SECURITY CHECK FAILURE

    4. STOP CODE: DPC WATCHDOG VIOLATION

    5. STOP CODE: PFN LIST CORRUPT

    6. STOP CODE:KERNEL SECURITY CHECK FAILURE

    7. STOP CODE: KERNEL SECURITY CHECK FAILURE

    8. STOP CODE: IRQL NOT LESS OR EQUAL

    9. STOP CODE: KERNEL SECURITY CHECK FAILURE

    10. STOP CODE: MEMORY MANAGEMENT

    11. STOP CODE: KERNEL SECURITY CHECK FAILURE

    12. STOP CODE: DRIVER IRQL NOT LESS OR EQUAL

    what failed: bthport.sys

    13. STOP CODE: IRQL NOT LESS OR EQUAL

    14. STOP CODE: PAGE FAULT IN NONPAGED AREA

    15. STOP CODE: IRQL NOT LESS OR EQUAL

    16. STOP CODE: KERNEL SECURITY CHECK FAILURE

    17. STOP CODE: SYSTEM SERVICE EXCEPTION

    18. STOP CODE: DRIVER IRQL NOT LESS OR EQUAL

    what failed: BthA2dp.sys

    19. STOP CODE: DRIVER OVERRAN STACK BUFFER

    20. STOP CODE: IRQL NOT LESS OR EQUAL


    21. STOP CODE: KMODE EXCEPTION NOT HANDLED

    what failed: win32kbase.sys

    22. STOP CODE: KERNEL SECURITY CHECK FAILURE

    23. STOP CODE: IRQL NOT LESS OR EQUAL



    These are the stop code that i have taken pic of.

    Tried most of the things

    1. Reset the PC 10 times

    2. Replaced the PC Fan

    3. Removed the HDD

    4. Tested by installing other HDD

    5. Removed the SSD



    Currently testing it with removing the ram



    I have HP PC 15au-620tx

    Specs

    Operating System: Windows 10 Home Single Language 64-bit 10.0, Build 18363 18362.19h1_release.190318-1202

    System Manufacturer: HP

    System Model: HP Pavilion Notebook

    BIOS: F.52 type: UEFI

    Processor: IntelR CoreTM i5-7200U CPU @ 2.50GHz 4 CPUs, ~2.7GHz

    Memory: 8192MB RAM

    Available OS Memory: 8078MB RAM

    Page File: 5756MB used, 3600MB available

    Windows Dir: C:\WINDOWS

    DirectX Version: DirectX 12

    DX Setup Parameters: Not found

    User DPI Setting: 96 DPI 100 percent

    System DPI Setting: 96 DPI 100 percent

    DWM DPI Scaling: Disabled

    Miracast: Available, with HDCP

    Microsoft Graphics Hybrid: Supported

    DirectX Database Version: 1.1.2

    DxDiag Version: 10.00.18362.0387 64bit Unicode




    Earlier

    Specs:

    1TB HDD

    500GB SSD

    16GB RAM


    Now

    Specs

    1TB HDD

    1TB HDD

    8GB RAM



    This is the link for the minidump file

    https://drive.google.com/open?id=1b6hsJ8yvDJAnLbZDTSCFNCdT25AZyNiM



    Please help me with this issue the laptop is still in warranty.

    :)
     
    AshishKumar1109, Jan 2, 2020
    #1

  2. Error. Blue Screen

    Hi,

    In addition to the above mentioned solutions by Community members, I would like to add the following:

    Before we proceed I would like you to answer the following question:


    • What is the make and model of your computer?

    • Did you make any changes prior to the issue?
    The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

    I suggest you to follow the step below:

    Step

    I suggest you to refer the article below and check if it helps:

    Troubleshoot blue screen errors

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Please get back to us with updated status, we will be happy to assist you.
     
    Amrita Bhattacharjee, Jan 2, 2020
    #2
  3. Roan T Win User
    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Jan 2, 2020
    #3
  4. Blue screen error

    Blue screen error - SYSTEM_SERVICE_EXCEPTION

    Hi,

    Blue screen errors usually occur due to system file corruption and outdated drivers. For us to provide an effective solution, we would need you to answer the following questions:

    • Which build of Windows 10 is currently installed on your computer?
    • What changes have you made to the device before you encountered these errors?

    In the meantime, we suggest performing the steps available in this link. It serves as a guide on how
    to troubleshoot blue screen errors in Windows 10.

    We're looking forward to your response.
     
    Darleen Pen, Jan 2, 2020
    #4
Thema:

Blue screen error

Loading...
  1. Blue screen error - Similar Threads - Blue screen error

  2. Blue screen error

    in Windows Hello & Lockscreen
    Blue screen error: Error message 0x81000204 System restore has failed because when scanning files disk drive C is corrupt. How do I trouble shoot it and get my Windows desktop screen up and running again?...
  3. blue screen error

    in Windows 10 BSOD Crashes and Debugging
    blue screen error: i am having proplems with my lenovo ideapad 330 15 inch i keep getting a blue screen the error code is Source Windows Summary Hardware error Date ‎23/‎12/‎2019 15:33 Status Not reported Description A problem with your hardware caused Windows to stop working correctly....
  4. Blue Screen Error

    in Windows 10 Network and Sharing
    Blue Screen Error: Hello, after installing the cumulative update KB4530684 my pc started to get the Blue Screen error with the message KERNEL_MODE_HEAP_CORRUPTION. I reset my pc but the issue remains. Then I troubleshooted through safe mode and reset my pc through safe mode and the issue...
  5. Blue screen error

    in Windows 10 BSOD Crashes and Debugging
    Blue screen error: Hi, in recent weeks I've been getting blue screen error in my Acer Predator Helios 300 laptop. The following is what I found in reliability history. Does anyone know how can I prevent this problem in the future? Thanks in advance! Source Windows Summary Shut down...
  6. Blue screen error

    in Windows 10 BSOD Crashes and Debugging
    Blue screen error: Can anybody (in microsoft) tell me the solution of WHEA UNCORRECTABLE ERROR in windows 10 I am asking this since 2 months https://answers.microsoft.com/en-us/windows/forum/all/blue-screen-error/498c13c5-19c9-424e-b204-8f57119bd7ab
  7. blue screen error

    in Windows 10 BSOD Crashes and Debugging
    blue screen error: how do I get rid of a blue screen error message? Keep getting blue screen and Windows reboots after finding errors, but keeps happening https://answers.microsoft.com/en-us/windows/forum/all/blue-screen-error/f32dbcb1-6352-4277-baa9-4df1ea789d3e
  8. Blue screen error

    in Windows 10 BSOD Crashes and Debugging
    Blue screen error: Thread_Stuck_in_device_driver, **** is this msg? Service centre is telling me to change my motherboard because of on board graphics card, buy new one for no reason, there no feedbacks how to solve the issue. Everything is fine in safe mode in device manager I also got...
  9. BLUE SCREEN ERROR

    in Windows 10 BSOD Crashes and Debugging
    BLUE SCREEN ERROR: I bought a new laptop and system crashes &receive blue screen error. please advise. https://answers.microsoft.com/en-us/windows/forum/all/blue-screen-error/5a110941-923b-4ea8-9ed8-de73fdaafa8b
  10. Blue Screen Error

    in Windows 10 Network and Sharing
    Blue Screen Error: Hi, My system will restart automatically while i was working on my system. The below stopcode message i have received in the blue screen. stop code: DRIVER_IRQL_NOT_LESS_OR_EQUAL What failed: IDSvia64.sys...