Windows 10: blue screen errors mini dump analysis

Hello, For some time now I have had an issues with blue screen errors, and I hope someone is willing to help me figure something out with a closer look on the minidump files shared in the link belowmindumpsBest regards,Inger

:)

 

BSOD Dump File Analysis

Hi,

Thank you for sharing the dump file. While we are checking the information you've shared, we suggest that you follow the steps on how to
Troubleshoot blue screen.

Please let us know the result after following the steps.

 

blue screen memory dump

Hi Florin94,

You can follow the troubleshooting steps in the article: Resolving stop (blue screen) errors in Windows 7
While we wait for an expert to check the dump file you provided, I suggest that you also post in
TechNet.
The members there include IT professionals that can provide a more advanced recommendation on the next step to resolve your issue.

Regards.

 

BSOD dump analysis request

Hi,

Thank you for posting your query in Microsoft Community.

I can understand how frustrating it could be when things go unusual.

I will certainly help you.

Please provide us the following details:

• 
  Have you made any changes to the computer prior to this issue?
  
• 
  When exactly you get these errors?
  

A blue screen error (also called a stop error) can occur if a problem causes your PC to shut down or restart unexpectedly.

The BAD_POOL_HEADER bug check has a value of 0x00000019.

The issue occurs because the Hdaudio.sys driver tries to process the audio information when the uninitialized internal firmware memory within the video card is set in a certain manner. The result is internal pool corruption.

As we are analyzing the dump files, let us try the following steps as a workaround and check if it makes any difference.

Step 1: Initially, I suggest you to start your computer in safe mode with Networking and check if the issue appears there as well. If it does not appear in safe mode with Networking place the computer in clean
boot state to identify the culprit program running in the background creating this error.

Safe Mode is a diagnostic mode that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started.

Refer the article below:

Start your PC in safe mode in Windows 10

Windows Startup Settings - Microsoft Support

Step 2: Let us follow the steps suggested in the following article and check if it helps in resolving the issue.

Troubleshoot blue screen errors

Resolving Blue Screen errors in Windows - Microsoft Support

Hope it helps.

Let us know the status, we are glad to assist you further.