Windows 10: Blue screen even after a PC reset - UNEXPECTED STORE EXCEPTION (Need help analying Minidump)

Hi,


You may need to know this :
OS : Windows 10
CPU : Intel i3 3220 3.2GHz

RAM : 4GB 1600MHz

GPU : Digital Alliance GeForce GT630 2GB DDR5

HDD : 500GB Seagate 7200RPM

Free Space on HDD : (C 50GB+ (D 190GB+


A few days ago I got a blue screen with the message "UNEXPECTED STORE EXCEPTION".

This blue screen somehow corrupted the system which causes my Office product to not work properly.

I performed a PC reset with Reset this PC built into Windows 10 with the "Keep my files" option.



The reset went smoothly and everything was working fine.

After the reset, I only installed a small ammount of software which I needed and they are checked to be non-malicious and only my AntiVirus, Sync and Discord which can run in the background.

2 days later, I got the same blue screen message when playing CS:GO. which the system supposed to handle without any problems.. This happened to me 3-4 times.


Then today, a few hours ago when I'm trying to empty the recycle bin.. when I hit the delete key, the blue screen appears with the same message (UNEXPECTED STORE EXCEPTION).


I'm starting to worry was there something wrong with the computer itself (Hardware) or something else?


Here's the Minidump (From C:\Windows\Minidump) https://www.dropbox.com/s/lor2j0apbodcnqx/122618-28453-01.dmp?dl=0

I only found 1 minidump in that directory.

:)

 

Unexpected Store Exception

Hi,

Many factors can be involved with the Unexpected Store Exception
blue screen error such as a conflict with some third-party software, a faulty RAM, or a hardware failure. To rectify such issue, we'd like to ask a few questions:

• Were there any changes made on your computer settings prior to this issue?
• Does your computer have the most recent update for Windows 10?

Meanwhile, we suggest that you follow the series of steps in this
article which lists some troubleshooting instructions suitable for blue screen errors.

We look forward to your response.

 

unexpected store exception

Hi Rob,

A blue screen error with error message unexpected store exception may possibly occur if a problem causes your PC to shut down or restart unexpectedly. To assist you better, we'd like to know the build and version of Windows 10 you're using.

Meanwhile, we suggest that you follow the steps in this article on how to troubleshoot blue screen errors.

Let us know if you need further assistance.

 

Unexpected Store Exception

Hi Peter,

The stop error "Unexpected Store Exception" that you encountered can be caused by a corrupted cache of the Windows Store, system files that got corrupted, a third-party anti-virus software causing a conflict or other system settings that may cause a conflict
to name a few. For us to resolve your concern, kindly answer the questions below:

• What troubleshooting steps have you attempted and what were the results?
• What is the complete stop error that you saw when the blue screen error occurred? If possible, kindly post a screenshot.
  
• Were there any specific activities that trigger the blue screen with a stop code to appear?
• Have you already tried to temporarily disable the third party anti-virus software and check if that resolves the issue?
• Which version and build of Windows 10 is installed on your device?

As an initial recommendation, we suggest that you follow the steps on this
link to complete the guided walk-through to correct issues that may lead to a blue screen error with a stop code.

We look forward to your response to our queries.