Windows 10: Blue screen happening all the time with two monitors and a HP dock

Hi, I have this annoying problem where i get blue screen often, especially with two monitors connected to a HP docking device. Here are my Minidump files, the lates are from 2024-07-18. bsod.rarMany thanks.

:)

 

DVI not working on extended monitor with Surface Book docking station

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Make sure the power light for the docking station is on
  
• 
  Make sure the monitor is getting power
  
• 
  Make sure the cable is connected properly to the monitor
  
• 
  Unplug and reconnect the Mini-DVI adapter on the back of your docking station
  
• 
  Try flipping the connector for the adapter over (turns out some adapters can go in upside-down)
  
• 
  Take the Surface out of the docking station then put it back in
  
  
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Dual Monitors connecting to Docking Station

I have an HP laptop, running Windows 7, with an HP docking station. I also have dual LG monitors. I have one monitor connected through the VGA port. I have a Displayport to HDMI cable for the second monitor. The display ports on the docking station
are ++. The HDMI monitor will wake up when connected, it asks if I want to connect, but I cannot answer OK. It then goes to sleep. I have the monitors set to extend, and I keep the laptop closed. Both monitors work, using the VGA, so I know it isn't a
monitor issue. Suggestions?

 

Custom Display Scaling on Multiple Monitors w/ Dock

Hello,

I've encountered the world's most infuriating problem for which I do not believe there is a solution. I recently purchased an HP ZBook 14u w/ it's associated thunderbolt dock. I have two 24" 4K displays connected to the dock. For the monitors, under scale
and layout I've set scaling to 225% (which IS listed under available pre-set scaling options) and they look fantastic. For the laptop screen however, the recommended setting is 300% (too big) with the setting below that being 250% (too small). Setting a custom
scale of 275% is perfect. The problem is, if I set custom scaling on the laptop screen, and then plug it into the dock, it carries over to the two monitors (changing them to 275%) making them too big. It seems there is no way to set custom scaling for an individual
display. It also seems that there is no way to add a certain scale percentage (in this case 275%) to the list of available options within the settings on the laptop screen without setting a custom number.

Does anyone have any suggestions on how to fix this? Are there any drivers, registry tweaks or custom apps that can allow me to set custom scaling for an individual screen and not have it carry over to all the displays when I connect the laptop to the dock?