Windows 10: Blue screen help - .dmp files attached

Just put together a new PC and have been getting random blue screens.


Zipped DMP files


Any thoughts?


Thanks!


Nick

:)

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Help: Windows 10 Blue Screen SYSTEM_SERVICE_EXCEPTION (Netio.sys)

Dear Mr.Jefferson,

your reference as below:

• Have you made any changes on your computer prior to this issue? -> No. i have not made any change on my PC prior this issue.

• Aside from getting the dump file, did you perform any troubleshooting steps? -> i tried update all driver to news version, check all hardware , uninstall some hardware and software unnecessary. tried clean register with CCleaner software.
  But all my PC still happen Blue screen errors sometime

"we suggest following the methods in this article to troubleshoot blue screen
errors." -> I will try again with clean boot.

After i tried all methods as you suggest, the blue screen errors happen when i use Microsoft Edge.

Dump File 090317-22906-01.dmp

Crash Time 03/09/2017 3:17:37 CH

Bug Check String SYSTEM_SERVICE_EXCEPTION

Bug Check Code 0x0000003b

Parameter 1 00000000`c0000005

Parameter 2 fffff808`00af0918

Parameter 3 ffffb581`65bc4ff0

Parameter 4 00000000`00000000

Caused By Driver NETIO.SYS

Caused By Address NETIO.SYS+10918

File Description Network I/O Subsystem

Product Name Microsoft® Windows® Operating System

Crash Address ntoskrnl.exe+16c560Could you please support to me this problem ?

Thank you.

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response