Windows 10: Blue Screen Hypervisor Error After Factory Reset

Hi There,I recently bought a used pc from someone I know and he did a Factory reset before shipping it to me. After I tried to simply start my Computer and select the keyboard layout, I got a Blue Screen with the Hypervisor Error Code and ever since then I tried several steps like in this Thread here: https://answers.microsoft.com/en-us/windows/forum/all/blue-screen-after-factory-reset/9dbacf40-4a6e-4991-98d5-75aed61158e4I‘m really lost and need a Little help as I‘m not the best at this stuff. Thank you

:)

 

WINDOWS 10 BLUE SCREEN OF DEATH STUCK!!! HELP!! And general fixes

Hi,



There are several factors that might cause this issue. To narrow down the concern, kindly answer the following questions.

• What changes have you made prior to this concern?
• Are you still experiencing the same issue in safe mode?
• How did you reset the computer? Is it factory reset or you reinstalled Windows 10 while keeping your files?

For now, we suggest that you follow the steps on how to troubleshoot blue screen errors provided on this
article.

 

Blue Screen error with Bad_System_Config_Info after an upgrade

Hi Jan,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts take by you in resolving the issue. I understand that after an upgrade you are receive Blue Screen error on the computer with Bad_System_Config_Info. I’ll help you with the issue.



However, please let us know:

• May I know the update that was installed on the computer recently?
  
• What is the complete model number of the computer that you are using?
  

The “Bad_System_Config_Info” error means that something is wrong with the registry on your PC and you'll need to return to a previous configuration. I would suggest you to refer the steps mentioned in the article

Error 0x74: Bad_system_config_info and see if that helps.



Note: The last step in the above article talks about performing a reset on the computer. Resetting the computer will delete all the files and applications from the computer. Do not perform reset on your computer.



You may also want to refer the steps mentioned in the article
Troubleshoot blue screen errors. Select
After an update was installed and perform the suggested steps.



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Error. Blue Screen

Hi,

In addition to the above mentioned solutions by Community members, I would like to add the following:

Before we proceed I would like you to answer the following question:

• 
  What is the make and model of your computer?
  
• 
  Did you make any changes prior to the issue?
  

The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

Resolving Blue Screen errors in Windows - Microsoft Support

Please get back to us with updated status, we will be happy to assist you.