Windows 10: Blue screen - IRQL_NOT_LESS_OR_EQUAL - ntoskrnl.exe+341bbd - VPN and Browser running at the...

I have multiple users getting blue screen errors - mainly this IRQL_NOT_LESS_OR_EQUAL - when they are using VPN and in a web browser of some sort.We have seen it on both our HP laptops and Lenovo's.It only happens when the user is at home, using our VPN - and normally when on the internet in some way - does not matter which browser - Edge or Chrome - it can happen in both.I am not getting much information or direction from the mini dump files but I do have multiple of them collected.We are running windows 10 enterprise - 21h2 os build 19044.2251 Although we saw this issue most of last year wit

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Vpn ( trusted Vpn)

Hi everyone.
I am not an expert about Vpn and that's why I would like to know if someone could list me a few trusted Vpns, I would really appreciate any suggestion/ advice.

Thanks.

 

Blue Screen Appearances when using browser

Hello Judy,

Thank you for posting your query on Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you for the issue.

It would be grateful if you can reply to this question in order to assist you further:

• Does this issue occurs only while accessing a specific browser or with all browsers?
• What is the exact error message or code you receive when you get Blue screen error?
• Which are the troubleshooting steps you have already tried to resolve this issue earlier?

I suggest you to follow the steps from the below link and check if it helps:

Troubleshoot blue screen errors

Kindly reply to us with the answers to the questions asked and the status of the issue.

Thank you.

 

BSOD ntoskrnl..exe+1b35e0

Hi, KirbyBakken

My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

Check this link, I hope it helps

https://www.thewindowsclub.com/ntoskrnl-exe-hig...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.

Let us know if these steps help you to resolve the issue.