Windows 10: Blue screen loop / safe mode only

Hello there, randomly out of the blue my windows 10 pc has been saying ' your device has ran into a problem and needs to restart. We'll restart for you ' then it runs an 'automatic repair' and 'diagnoses my PC' but then redirects me to an automatic repair screen saying my pc didn't start correctly. It tells me to press restart but it just continues that loop. When I click advanced options and trouble shoot then click advanced options again it brings me to a screen with 6 options. The only 2 I can use is start up repair and start up settings as my password wont work. I click start up settings a

:)

 

Windows 10 Blue Screen Of Death Loop

Hi,

Blue screen errors are usually caused by outdated graphics drivers or system performances that can't be handled by it. We'd like to know more information about this issue so we could provide an accurate resolution. Kindly answer the following:

• Have you made any changes to your computer prior to this issue?
• Have you tried booting your PC in safe mode? You can refer to this article for the steps on how to boot
  your PC in safe mode.

In the meantime, we suggest that you go to this link and follow the steps to
Troubleshoot blue screen errors.

We'll be waiting for your response.

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community forum.

Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

I would suggest you to provide some information to help you better.

• Are you trying to login the Microsoft account or the Local account in safe mode?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  

[*]

Please get back with more information, we will be glad to help you further.

 

Stuck in a non-working safe mode loop.

Hello,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience caused to you while access the device in safe mode, we will help you with this issue.

We have been seeing black screen issues of several types after upgrading to Windows 10. The main causes observed so far are driver issues, output to unexpected port, and possibly also issues with the Lock Screen app. Please use these steps:

If you see the black screen or have a flickering screen before sign-in:

• Try connecting to different video outputs on the PC. Sometimes a change in driver can cause the video to be sent:
  
  • To a different Adapter: from integrated graphics to a discrete card or vice versa.
    
  • To a different output: from HDMI to DVI, DisplayPort to VGA, or any other combination.
    
• Try to boot into Safe Mode with Networking or Enable low-resolution video.
  

• • Advanced boot options, Safe Mode with Networking, or Low Resolution Video
    
  • Check Device Manager and look for Display Adapters
    • If you see 2 items under Display Adapters, disable to integrated video card (e.g. Intel HD 4000 or AMD Radeon HD 4200) and restart. (try vice versa if it does not work)
      
    • If you see 1 item under Display Adapters, rollback the driver or uninstall the display adapter in Device Manager, and enable the option to delete driver software.
      

Check the PC or display adapter manufacturer’s site for an updated driver.

Also, I suggest you to refer to the below Microsoft articles and check if it helps:

Troubleshoot blue screen errors

And,

Troubleshoot black screen problems

Hope it helps. Perform the above troubleshooting steps and kindly update the status of the issue, we will be happy to help you.