Windows 10: Blue screen, need help troubleshooting

Discus and support Blue screen, need help troubleshooting in Windows 10 Gaming to solve the problem; Hey I was wondering if anyone could help me. My pc just recently started blue screening. It's been random, I've had it happen while I am game or even... Discussion in 'Windows 10 Gaming' started by Yarilyn GisselleMercado, Feb 3, 2025.

  1. Blue screen, need help troubleshooting


    Hey I was wondering if anyone could help me. My pc just recently started blue screening. It's been random, I've had it happen while I am game or even when just watching a video. My last recent blue screen happened while I was idle on my home page with no tabs open. I tried looking online and so far I have checked my drivers, updates and all are current. I even checked my hard drives via software and they are in "good" condition. Bios is also up to date. When i do get the blue screen it takes me to my bios. I save and reboot from there and it will cycle back to bios. It doesn't let me boot into

    :)
     
    Yarilyn GisselleMercado, Feb 3, 2025
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Feb 3, 2025
    #2
  3. OldNavyGuy, Feb 3, 2025
    #3
  4. Blue screen, need help troubleshooting

    Blue Screen problem

    Hi,

    The issue occurs due to corrupted system file. In order for us to assist you, please answer the questions below:

    • Were there any changes prior to the issue?
    • What is the exact error messages?
    • Can you please provide us the screenshot of the blue screen error?

    To isolate the issue, we suggest to check this article:
    Troubleshoot blue screen errors
    . It contains troubleshooting steps pertaining to the issue.

    We look forward to your response.
     
    Phillip Pio, Feb 3, 2025
    #4
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Blue screen, need help troubleshooting

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