Windows 10: Blue Screen of Death 5th Time

Discus and support Blue Screen of Death 5th Time in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello community. I just can't seem to get this solved once and for all. Almost every time the laptop wakes up from sleep mode I get the BSOD, thread... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Kefrin, Jul 12, 2020.

  1. KEFRIN
    Kefrin Win User

    Blue Screen of Death 5th Time


    Hello community.


    I just can't seem to get this solved once and for all. Almost every time the laptop wakes up from sleep mode I get the BSOD, thread exception not handled and the error is Netwtw04.sys. I've uploaded minidump files four times now. Each time I'm told its the intel wifi driver. I've updated it twice. I updated BIOS, ran Scndsk and Chkdisk, and, and....


    There has to be something else causing this. Help please. Here is latest link to minidump files.



    https://1drv.ms/u/s!AshkhdhhtYrGkkAac4roFqJjPMdE?e=TRhw9W



    If its still showing that the wifi driver is the cause....what else can I do other than update the driver yet again?


    Thank you guys, sorry for the repeat.

    :)
     
    Kefrin, Jul 12, 2020
    #1
  2. RYAN PAG
    Ryan Pag Win User

    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors

    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, Jul 12, 2020
    #2
  3. JOHN SARC
    John Sarc Win User
    Blue Screen of Death

    We appreciate the information.

    To get better assistance in resolving Blue Screen of Death, we suggest that you get in touch with our
    Answer Desk as it has the experts and advanced troubleshooting steps regarding this issue.

    Regards.
     
    John Sarc, Jul 12, 2020
    #3
  4. NACHAPPA C K
    Nachappa C K Win User

    Blue Screen of Death 5th Time

    Blue Screen of death

    Hi Cruize,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing. Let me help you in resolving the issue.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Are you able to boot to the desktop?
    • What is the exact error message you get on the screen?
    I would suggest you refer to the following Microsoft article on
    Troubleshoot blue screen errors and check.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
    Blue Screen of Death (BSOD).

    BSOD Finding and fixing them

    Keep us posted on Windows related queries and we will be happy to assist you further.
     
    Nachappa C K, Jul 12, 2020
    #4
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Blue Screen of Death 5th Time

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