Windows 10: Blue Screen of Death after Virus Tutorial

Hi, So to start, I went to an MP3 converter website and accidentally clicked on an ad, and got a brower hijacker dragon orders, srv.track,etc. So I tried a bunch of things and none of them worked ultimately.I then came across this tutorial on Youtube titled "How to Remove All Types of Virus Windows 10 Laptop Computer..." by Easy Tech Geek. Its like a 7min video.At about 2min 13 seconds in, this is what I did that screwed it up.I followed his directions:Windows key + RTyped in msconfig, then went to "Boot" section at the top. I checked safe mode I believe it was already checked, network, t

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Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.

 

Blue Screen of Death after Virus Tutorial

Hi,

So to start, I went to an MP3 converter website and accidentally clicked on an ad, and got a brower hijacker (dragon orders, srv.track,etc.) So I tried a bunch of things and none of them worked ultimately.

I then came across this tutorial on Youtube titled "How to Remove All Types of Virus Windows 10 Laptop Computer..." by Easy Tech Geek. Its like a 7min video.

At about 2min 13 seconds in, this is what I did that screwed it up.

I followed his directions:

Windows key + R

Typed in msconfig, then went to "Boot" section at the top.

I checked safe mode ( I believe it was already checked), network, then hit apply and restarted my PC.

Then I got the blue screen of death.

How could I fix this? I have watched a bunch more tutorials and nothing has fixed it yet.

If you could give me personalized advice maybe given that you know what I did that made it wrong that would be great!

Also, to add I now get the error code on the BSOD, "Unsupposrted Processor", and this is also Windows 11.

THANK YOU SO MUCH IN ADVANCE! I AM DESPERATE!

 

Blue Screen of Death

We appreciate the information.

To get better assistance in resolving Blue Screen of Death, we suggest that you get in touch with our
Answer Desk as it has the experts and advanced troubleshooting steps regarding this issue.

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