Windows 10: Blue Screen of Death and can't do anything about it

Discus and support Blue Screen of Death and can't do anything about it in Windows 10 BSOD Crashes and Debugging to solve the problem; After installing a windows 10 update today, my computer began crashing every time I tried to play a game. After multiple attempts to try to fix this, I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JohnBerris, Feb 14, 2021.

  1. JOHNBERRIS
    JohnBerris Win User

    Blue Screen of Death and can't do anything about it


    After installing a windows 10 update today, my computer began crashing every time I tried to play a game. After multiple attempts to try to fix this, I ran a system restore to try and go back to before I installed the updates. This went on for 3 hours before I canceled it and tried a different restore point. That restore worked, however it did not fix the crashing problem and after it crashed once again, it left me with BSOD every time I try to boot.

    From the Windows Recovery Environment, I've tried everything I can. I tried another system restore but each restore point fails. I tried reinstalling windows both from local disk and cloud, but neither works. I tried a chkdsk from the command prompt and it said everything was normal. I cannot access windows at all anymore and cannot even enter safe mode. Also cannot uninstall updates.


    I'm completely lost here. I have no idea how this can be fixed.

    :)
     
    JohnBerris, Feb 14, 2021
    #1
  2. RYAN PAG
    Ryan Pag Win User

    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors

    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, Feb 14, 2021
    #2
  3. JOHN SARC
    John Sarc Win User
    Blue Screen of Death

    We appreciate the information.

    To get better assistance in resolving Blue Screen of Death, we suggest that you get in touch with our
    Answer Desk as it has the experts and advanced troubleshooting steps regarding this issue.

    Regards.
     
    John Sarc, Feb 14, 2021
    #3
  4. NACHAPPA C K
    Nachappa C K Win User

    Blue Screen of Death and can't do anything about it

    Blue Screen of death

    Hi Cruize,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing. Let me help you in resolving the issue.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Are you able to boot to the desktop?
    • What is the exact error message you get on the screen?
    I would suggest you refer to the following Microsoft article on
    Troubleshoot blue screen errors and check.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
    Blue Screen of Death (BSOD).

    BSOD Finding and fixing them

    Keep us posted on Windows related queries and we will be happy to assist you further.
     
    Nachappa C K, Feb 14, 2021
    #4
Thema:

Blue Screen of Death and can't do anything about it

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